Reviews

This profile includes reviews for Willow Bridge Property Company National LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Willow Bridge Property Company National LLC has 42 locations, listed below.

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  Willow Bridge Property Company National LLC

  2000 McKinney Ave Ste 1100 Dallas, TX 75201-2033

  
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  Lincoln Property Company

  221 Crescent St Ste 102A Waltham, MA 02453

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  Station 117 Apartments

  117 Dean Ave Franklin, MA 02038

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  Lincoln Property Company

  135 Constitution Blvd Franklin, MA 02038

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  Flats on First Apartments

  21 Charles St Cambridge, MA 02141

Review Details

• Review fromMichael M

  Date: 12/29/2022

  1 star
  I've lived at ******** on ******* ***** apts for a little over a year. Before moving in there were roaches within view. Since living there a year. It has grown to be more and more roaches and also now rodents. I have written letters to ******** on ******* ***** office and the issue still is there. I've tried reaching out to the ************************* her supervisor *************** and his supervisor ***** and no one has returned a phone call. It's though the problem with the infestation is none of there concern. They want to keep charging me full rent when I'm trying to move out and need that money to move out. I've tried speaking with them in regards to a fair rent price until I move out but they have yet to call and see what I'm talking about in that matter.

• Review fromLaurie W

  Date: 11/11/2022

  1 star
  I have been a tenant of Canyon Springs for the last 3 years and requested pest control or repair related to the cockroach problem 9 times. I have never been late or missed a rent payment. At this point it has become a ***** infestation. If I turn away from cooking, I have found them on top of my food. I've found dead roaches in my refrigerator and under my sheets when I stripped my bed. I requested to change apartments and the one they showed me for $100 more than I'm currently paying had 2 dead roaches. The office told me it was a good thing because they were dead. After waking up to one on my hand I can no longer feel safe or clean in my "luxury" apartment. The property manager said he lives in my building, doesn't have roaches and would be available to speak to me in 5 days. At this point it is no longer hygienic to live in a ***** infested apartment where I wake up to them...and now sleep with them...on a daily basis.

• Review fromFrank R

  Date: 09/13/2022

  2 stars

  Frank R

  Date: 09/13/2022

  I Live in 53 Luxury Apartments in ******* ******* and I am VERY disappointed of how they sneaked up on me with my lease, I've ALWAYS done GOOD reviews for them and now they want to stab me in my back with charging me fees

  Willow Bridge Property Company National LLC

  Date: 09/15/2022

  Mr. ********* was charged insufficient notice as he did not provide us with a 60-day notice per the lease agreement. He gave us a 25-day notice to vacate.

  Frank R

  Date: 09/15/2022

  Very disappointed at this company, beautiful place, but tricking the customers is what they are good at. At least give the customer a chance, especially when they lived there for two years & done GREAT reviews

• Review fromShayla R

  Date: 08/25/2022

  1 star

  Shayla R

  Date: 08/25/2022

  I own 2 vehicles which are mine and now I can only park my car 14 times out the mth for a vehicle that I own or it will be towed that is utterly ridiculous

  Willow Bridge Property Company National LLC

  Date: 08/26/2022

  Hi ******* can you tell me the property you live at so I can get someone to help look into your concerns and find a solution?

  Shayla R

  Date: 08/26/2022

  The venue at Greenville

• Review fromRJ C

  Date: 07/30/2022

  1 star

  RJ C

  Date: 07/30/2022

  Horribly unclean living spaces and management who don't care about cleaning them or the health of the people living there. No replacement of equipment that doesn't work and nothing regarding the health concerns raised. Should be barred from oversight and ownership of property in any fashion moving forward. Do not live in their properties!

  Willow Bridge Property Company National LLC

  Date: 08/01/2022

  Mr. ******'s concerns were all inspected numerous times and multiple offers were extended to have an unbiased, third party vendor inspect out of an abundance of caution - which Mr. ****** denied access to. Absolutely no evidence of Mr. ******'s claims were found after multiple detailed inspections performed by our qualified on-site maintenance and office teams. The management team has made every effort possible to discuss Mr. ******'s concerns and explain what he is seeing in his unit, however, the resident has refused to accept the information provided and is now making false claims towards the property and team.

  RJ C

  Date: 08/01/2022

  The only false claim is that this apartment was ever ready for anyone to move in, when in reality the last occupants still haven't moved out due to the lack of cleaning. Allergic materials that stained clothing and ruined furniture were all previously provided to staff. Pictures and inspection were completed of an entirely unsealed interior (no caulking anywhere including bathroom) which hadn't been cleaned from the previous occupants. All of which were confirmed by staff and onsite management previously. Now there are mosquitos inside the house along with the toxic materials from walls & floors because the unit was never properly sealed and to this day continues to pose an ongoing health risk. All of which are documented, and all of which were already provided to management and staff. There isn't any need for yet another inspection or any other stall tactic; we are well past that point already.
  
  The regional staff who have never set foot on site came in with a heavy handed "deny everything" and stalled any and all attempts to vacate amicably. After two E.R. visits, a mold/mildew outbreak in the vents, and ruined clothing & furniture all I'm trying to do is leave without losing everything I own in the processafter barely six months living here. But someone from corporate wants to try to make it sound like the fault lies somewhere else, when the only lies are corporate denial and scrambling after they already admitted that they handed over a dirty, unlivable space. And all of this because corporate doesn't want to even refund my money so that I can simply move on and try to begin replacing some of what they've already ruined.
  
  Shameful. Utterly shameful corporate greed and denial. None of which is up for debate, as was reported and which management already recognized before their regional team became involved. Open and shut case of corporate lies and greed, denying what is undeniable. But I'm still hopeful that someone higher up at Lincoln Property steps in to do what is right, so that a single parent can just move on and begin to replace some of what their mistakes have tarnished during this fiasco of mismanagement.

• Review fromJoel R

  Date: 07/28/2022

  1 star

  Joel R

  Date: 07/28/2022

  I have left multiple voicemails and made numerous calls since February 2022 regarding issues I have been experiencing at the preserve at Mobbly Bay Apartments in Tampa, Florida. I have yet to receive any form of correspondence from the district manager and VP of Operations. I terribly regret signing a lease with this company. The staff looks pretty miserable, and they seem genuinely bothered when you voice any concerns with them. The lack of empathy is very transparent, and you are seriously a number with this company. I highly recommend reading all the reviews from various sites before moving to this place. If I had taken the time to do this, I would not have signed a lease.

  Willow Bridge Property Company National LLC

  Date: 08/02/2022

  We apologize for this miscommunication. Our management team reached out to **** based on contact information provided in his voicemail which did not get a direct response. We have since reached out to the email listed in this complaint in order to better assist him and hope to have proper contact information now. We look forward to being able to resolve any concerns **** may have after discussing them in detail.

• Review fromKristina O

  Date: 07/26/2022

  1 star
  Negligent like many other reviewers have stated. Property stolen by an employee with no explanation only a cover up