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Business Profile

Real Estate Rentals

Invitation Homes

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Rentals.

Reviews

This profile includes reviews for Invitation Homes's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Invitation Homes has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    3.68/5 stars

    Average of 2,292 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromOlalekan O

      Date: 05/15/2025

      5 stars

      Olalekan O

      Date: 05/15/2025

      ******* the Maintenance technician was awesome and he took tghe time to show me the repairs and the outcome of them

      Invitation Homes

      Date: 05/16/2025

      Hi ******** - Thank you for taking the time to leave us a review!
    • Review fromCatherine J

      Date: 05/14/2025

      5 stars

      Catherine J

      Date: 05/14/2025

      Been renting with Invitation Homes for years and have had a great experience. Thank you!

      Invitation Homes

      Date: 05/15/2025

      Thank you for sharing, *********!
    • Review fromIesha R

      Date: 05/14/2025

      1 star

      Iesha R

      Date: 05/14/2025

      If zero stars was an option I would give this business a zero star review. It is completely impossible to speak with property management. They are very lackluster when addressing concerns via email they will not get back to you in a timely matter, or any errors that were made on their behalf. This company is on the barrel!

      Invitation Homes

      Date: 05/15/2025

      Hi ***** - We apologize for falling short of your expectations, and we'd like to address your concerns. In order to assist you effectively, we kindly request that you email us a copy of your review and your Invitation Homes address to ******************************* including "BBB Review" in the subject line and/or email body. Your feedback is valuable to us, and we appreciate your cooperation. 
    • Review fromMichael R

      Date: 05/13/2025

      5 stars

      Michael R

      Date: 05/13/2025

      ******************** was the best! Great job

      Invitation Homes

      Date: 05/15/2025

      We appreciate your review!
    • Review fromSarah E

      Date: 05/10/2025

      1 star

      Sarah E

      Date: 05/10/2025

      Invitation Homes is the worst company to rent from. They monopolize the area, they force you to pay for things you don't choose to. They block you from paying rent and then slap an eviction notice on you without following the state guidelines for housing. They demand twice as much as the eviction notice and take you to court. They are unethical. They have been sued many times for doing what they are continuing to do.

      Invitation Homes

      Date: 05/13/2025

      We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention. Your review has been shared with the leadership team for further assistance and an associate will be in touch with you. Thank you.
    • Review fromKevin S

      Date: 05/09/2025

      5 stars

      Kevin S

      Date: 05/09/2025

      ****** helped us with our maintenance issue and was super helpful

      Invitation Homes

      Date: 05/12/2025

      Thanks for the kind words!
    • Review fromShamaria Q

      Date: 05/09/2025

      5 stars

      Shamaria Q

      Date: 05/09/2025

      My experience with invitation homes have been one of delight and happiness..there quick to respond to any request. They always send professional pleasant contractors or team members..I've had a wonderful experience in my invitation home .

      Invitation Homes

      Date: 05/12/2025

      Thank you for sharing your experience!
    • Review fromVirginia F

      Date: 05/08/2025

      5 stars

      Virginia F

      Date: 05/08/2025

      Our shower floor cracked and Invitation Homes had the whole shower area replaced by three work crews in a week and a half working around my schedule. *****!

      Invitation Homes

      Date: 05/12/2025

      Thank you for sharing!
    • Review fromReginald G

      Date: 05/08/2025

      5 stars

      Reginald G

      Date: 05/08/2025

      **** went above and beyond when fixing our toilet. Wish he could come and fix every problem.

      Invitation Homes

      Date: 05/09/2025

      Thank you so much for sharing your experience with us!
    • Review fromDenise O

      Date: 05/07/2025

      5 stars

      Denise O

      Date: 05/07/2025

      I have been renting with Innovation Homes for 8 years now in the same house. I have never had a problem with them they always helped when needed and answered what ever questions I might have had. I will continue to rent with them as long as I can. Thank you Innovation Homes for letting me me make this house into a home ??

      Invitation Homes

      Date: 05/08/2025

      Thank you so much for sharing ******. We appreciate it and look forward to serving you more.

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