Travel Agency
Valentine Travel ExpressInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
On August 13, 2019, BBB Serving North Central Texas requested that the business secure the company website and include a privacy policy because it collects sensitive user data for payment processing.
Standard 7 of the BBB Code of Business Practices states:
An accredited business or organization agrees to: Secure Sensitive Data
Businesses that collect sensitive data online credit card, bank account numbers, Social Security number, salary or other personal financial or health information) will ensure that it is transmitted via secure means. Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.
While the business initially responded to BBB, as of January 23, 2020, the business' accreditation was revoked for failure to secure its website.
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