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Business Profile

Foreclosures

Mentor Capital South Texas, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/29/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Around January 2 I saw a sign for sale by owner. I called the number and spoke with ******* ***** ******** with Mental Capital LLC who was selling the property. From our conversation the deal was a owner finance mortgage, since I had not done anything similar in the past, I spoke with my realtor who confirmed that owner financing was legal. ***** was required to close the deal and it takes about 3 weeks to get the instructions for making payment. I closed on the property on January 6 and a deed was recorded on January 11 to ***************** which is my company. Since then, I have been asking for instructions to make the payment without any success. So I have not made any payment since January. The house is rented as of March 2024. On July 20, 2024 I was told that there was an agreement between the seller and ******* for the seller to receive ***** which wasnt honored as most of the money went to pay for liens that were on the house. As a result there is a lawsuit. I have not received any citation and I am not sure on the nature of the lawsuit. I also went to the courthouse to find a lawsuit related to the property but nothing came up. I have scheduled a meeting with ******* this past Tuesday which has failed as many attempts in the past . There seems to be some reason why he can not meet. He stopped picking my phone calls. I had to use a different phone number to trick him to pick up, then I was told during the phone conversation that his job was to sell the house and someone named ****** ******** is responsible for giving me the instruction for payment. Not him. But he was going to stick around to try to help me. I am always told that i am in a great position because i do not need to make the mortgage payment. At this point either they allow me to refinance the property to my name or they need to refund me my money. I have included all the paperwork i signed for the purchase, deed and text message conversation.

Mentor Capital South Texas, LLC is NOT a BBB Accredited Business.

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