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Business Profile

Roofing Contractors

JAS Roofing Co.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/05/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This contractor was hired to install new roof at my residence he has been paid back in July 2022
    contractor has not started work and keep setting dates for work to be started and yet its December no roof has been completed I am now declining service from this contractor and has email owner Mr ***** for refund request and is willing to bring legal action to owner for not completing job in timely manner

    Business Response

    Date: 03/13/2023

    Business Response /* (1000, 5, 2022/12/12) */
    THIS CASE WAS DISCUSSED BETWEEN THE CLIENT , THE OFFICE , AND HER SALESREP.
    EVERYTHING WAS CONCLUDED AND THE MISUNDERSTANDING WITH SCHEDULING WAS RESOLVED AND THE ROOF SYSTEM HAS BEEN REPLACED ON DECEMBER 6TH, 2022.
    ALL WORK HAS BEEN PROFESSIONALLY COMPLETED.
    THANK YOU ,
    MR *****

JAS Roofing Co. is BBB Accredited.

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