We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Farm Equipment

Kubota Tractor Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Farm Equipment.

Reviews

This profile includes reviews for Kubota Tractor Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Kubota Tractor Corporation has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 29 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • J. F.

      Date: 11/22/2022

      J. F.

      Date: 11/22/2022

      After purchasing had a long wait for attachment then after damaging an attachment, we are still waiting...months later. So sorry we bought ******.

      Kubota Tractor Corporation

      Date: 12/08/2022

      Kubota Tractor Corporation reports the part needed to repair the equipment is in transit with an ETA of January 9, 2023.

      J. F.

      Date: 12/13/2022

      They sent a replacement part but upon assembly at the dealership it was DEFECTIVE and now we are still waiting and waiting for Service from Kabota Corporation.

    • Richard J

      Date: 11/19/2022

      Richard J

      Date: 11/19/2022

      On an expensive zero turn you only get 3 years financing if you dont want to pay interest. You also have to get insurance on it. I am ready to pay it off and my bank shows removal of payment but Kubota says they never got the transfer. Im trying to get this resolved but I will have to pay an extra payment until they find my missing one. Company is pure p*** to deal with. Never again will I buy there products. Mower is not that great either.

      Kubota Tractor Corporation

      Date: 01/23/2023

      Kubota Credit made direct contact with ****************** to resolve the issue.

    • David S

      Date: 11/11/2022

      David S

      Date: 11/11/2022

      I was working at Kubota ************************* and they were told that I was vaping in the bathroom which I was not I wouldn't do that to lose my job the staffing agency that I worked thought was told about it and they said Kubota fired me but Kubota not once got my side of the story they were only told one sided story and *********** me and didn't give me a chance to tell my side which I think is right they are going by what a employee told them when he wasn't even around me Kubota is not what people think I loved my job and the Kubota hr people are so rude and the nurse doesn't care about the people

      Kubota Tractor Corporation

      Date: 12/08/2022

      Kubota Tractor Corporation reports its corporate HR department is investigating the issue.

    • Tina L

      Date: 11/10/2022

      Tina L

      Date: 11/10/2022

      I am a customer, I have been trying to reach customer service for 6 months to do just one little thing for me. They hung up on me, guess I ask the wrong question!?

      Kubota Tractor Corporation

      Date: 01/23/2023

      Kubota Credit attempted to make direct contact with **************** to resolve the issue.

    • Johnny B

      Date: 10/04/2022

      Johnny B

      Date: 10/04/2022

      **************** ***** in Victoria *** No return phone calls on equipment status meanwhile I continue making payments. Have had my Kubota mower Z421 commando pro has been in shop twice on year old. They tell me waiting for a part 4 days ago and should have it wrapped up they never call me I have to call and when they tell me oh I dont know let me call you back they dont call back.Poor poor customer satisfaction. They sell you the ******************** but could careless about you after.

      Kubota Tractor Corporation

      Date: 10/07/2022

      Please reach out to Kubota Tractor's *************************** so they can start a case and address your issues with the dealer. They can be reached at ************.

    • Chad B

      Date: 09/26/2022

      Chad B

      Date: 09/26/2022

      As far as the equipment I bought. It works great. However making online payments to these people is boarder line impossible. I had it set up to take my payments from my savings account. The first two- three payments came back saying insufficient funds. Not true. Called my bank verified accounts were full. Kept getting phone calls saying its late. Called many times to Kubota to straighten out. Today received letter on mail saying payment is late when in reality I paid it 2 days early. Letter states insufficient funds again. Called Kubota told them I would pay the amount due but not the 15 refund fee. Finally told me today they dont accept out of savings account payments. News to me. Told me they would look into it. Yeah right. Thieves wont do it. Was told 3 different things by 3 different people that work there. Get on the same page. Absolutely incompetent people working there. Thinking of selling it and buying some place else. ****, non helpful, one sided thinkers. Despicable.

      Kubota Tractor Corporation

      Date: 09/27/2022

      Thank you for bringing this matter to our attention. As Kubota Credit Corporation (KCC) values its customers, it takes each review seriously and welcomes the opportunity to assist its customers as effectively as possible. While KCC cannot respond publicly to the customer's concerns out of respect for the customer's privacy, KCC will complete a thorough investigation of this matter. Upon completion of the investigation, someone will reach out to ****************.

    • James K

      Date: 09/20/2022

      Tractor has less then 400 hrs. on it and the fuel injector pump went out. And this is not under warranty? Your selling promises you don't keep!!! 7 years? Your full of it!!! No star for this equipment !! But I had to leave at least one!!

    • Joey F

      Date: 09/13/2022

      Joey F

      Date: 09/13/2022

      This was sent to Kubota in April 2021. Follow up afterward to see why Im posting this review. Can I have a local area manager contact me? I bought a tractor from ********* valley in august and a land pride tiller last week. They are far from exemplary in their customer service. Ive had all kinds of parts falling off of the machine and they dont even know which parts to order. Ive never owned a tractor before and when they delivered it the guy spent like 2 minutes showing me how to take off loader (hypothetically) and mower deck. Within two hours I busted the front headlight assembly, scratched the hood and dented it, bent the crush guard and nearly harmed myself with the loader falling on me. A week later it had to go in for a hydraulic leak. They suggested I have my insurance fix the damage. I chose not to. I tried to order the headlight assembly when I tried to order the attachment. They told me they had no idea when it would be in. Also need replacement circle clips for the loader, clevis pin and clip for mower deck, plastic deck cover that broke off already and I just had a wheel fall off. I bought the *** and asked them to deliver. They did but not when I was home. I was on my way home and the guy knew that. I asked him to wait as I had no idea how to hook it up either. I passed him leaving my house. Sent text to dealer to ask for help. 5 days later no help. 43 hours. $19,000 piece of junk with no customer service. Obviously I am not happy at all. I want to order the parts to fix myself I guess and see if I can sell this machine and buy something I can be more confident in and have customer service when needed. *********************** @response - none. Called - response we dont have customer facing support, contact your dealerFast forward to today. Ive lost so many small parts and larger parts and now the midmount PTO clutch has sheared a pin either after throwing parts or as a result of throwing parts. PTO bent probably

      Kubota Tractor Corporation

      Date: 09/14/2022

      ******************, Please reach out to Kubota Tractor Corporation Customer Satisfaction at ************. Your review was forwarded to the manager of the satisfaction group.Thank you.

    • Mark D

      Date: 08/25/2022

      Mark D

      Date: 08/25/2022

      Purchased a BX1870 Compact Tractor from ***'s Tractor in 2017. Nearly immediately noticed condensation in the instrument panel. I reported to ***'s, including photos. *** said they'd report to Kubota. Never heard back. Surprise, Surprise, hear we are today, and the instrument panel has completely failed. Tractor garaged when not is use. Very disappointed.

      Kubota Tractor Corporation

      Date: 08/30/2022

      **************,We thank you for providing us feedback regarding your product and we are happy to record your comments. While we are able to record your feedback, this department is unable to determine the cause of your concern, nor will we be able to provide any out-of-warranty financial assistance via phone or email correspondence.In the interest of customer satisfaction, our dealerships will review individual requests for assistance when a tractor falls beyond the terms of our warranty. If ***'s Tractor would like Kubota to consider financial assistance, they must provide a formal written request to their local Kubota Service Representative for review. The representative will make a decision after he has had sufficient time to review the case. You will be notified by your dealer once a final decision based on circumstances, age, hours and applicable warranties has been rendered. Please note that this is purely at the discretion of the dealership, as in most cases out-of-warranty repair costs are in some part paid by the dealership, and not a guarantee of service to be rendered.Regards,*********************** Manager, Customer Satisfaction

    Kubota Tractor Corporation is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.