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Business Profile

Seeds

Seed King Express

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered two packs of specialty tomato seeds. The first packet of tomato seeds I ordered should have grown tomato plants that produced golden colored sweet cherry tomatoes (variety Sun Sugar, an F1 hybrid). That is not what I got. The large spindly plants produced a few tiny 1/2 inch up to marble sized red fruits. What appears to have happened is that these "seed experts" at Seed King took an F1 hybrid Sun Sugar plant and collected and saved seeds from said plants and then sold them to me. F1 hybrids are the first-generation plants produced from 2 totally different varieties and in tomatoes each new season's seeds must be derived from two parent plants and can't be taken from the offspring plant. The second packet of seeds I ordered should have grown a brick-red colored heirloom tomato, variety **** *******. That is not what I got. The flesh should have been dark and **** looking but I grew some type of red tomato that was nothing special. Very disappointing! I wasted my money ordering from these crooks. By the time I grew out the plants and realized what Seed King has done, it was too late for a refund. From reading other reviews both here and on the original site (Amazon) I suspect this has been going on for a while. I should have read the reviews! I recommended that ****** remove this vendor ****. Their F rating here is well deserved.

  • Initial Complaint

    Date:08/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered Al ***** ******* which is what the label and invoice claim to be enclosed. I've wasted three months growing them only to discover that they are Cherry Peppers, not Al ***** and I see dozens of this same complaint online. Many people are complaining they received and subsequently planted the wrong seed and they too cannot reach the seller.

  • Initial Complaint

    Date:04/22/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: February 25, 2024 Quantity 2 packs of 50 count each Price: 3.99 per 50 count and two packages were ordered at that time.Payment was recieved by Seed King Express via credit card Package hasn't been delivered as of April 22, 2024. Checked with **************************** they have not recieved any package from Seed King Express. Last communication with Seed King Express is that the order hasn't shipped because item was deylayed. They have recieved payment for inadvance but no shipment has been recieved. There has been no contact from the Seed King Express.I do Not recommend this company

  • Initial Complaint

    Date:03/16/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered ****** ****** Tomato Seeds as well as German Pink tomato Seeds thru Amazon to be received by Mar 1, 2024. Shipment never received

  • Initial Complaint

    Date:08/16/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered chiltepin seeds, planted them inside in April, outside in May and they've just now started producing peppers.
    That would be great except these look a lot like Thai peppers.
    They are not chiltepins.

Seed King Express is NOT a BBB Accredited Business.

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