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Business Profile

Sports Equipment

Quiet Bounce

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports Equipment.

Reviews

Customer Review Ratings

1

Average of 95 Customer Reviews

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Review Details

  • Ramona B

    Date: 05/24/2025

    Ordered merchandise, and it took over 2 months to arrive, and missed Christmas. Then it arrived in crappy packaging, looking like junk. I had no more use for it, so I tried to return. They took over 8 emails to respond. Then after I mailed it back to them (with my own money), with tracking, they kept claiming I need to wait for them to receive it, even after a month of receiving confirmation that they have received it. Its been 5 months, and still no refund. ****.

  • Cory G

    Date: 03/25/2025

    Order based on the recommendation of a friend. Horrible experience!!! They lost my order, charged me for an add on that was free, and I have yet to receive my orgininal product. Will never deal with this company again.

  • Amy K

    Date: 02/13/2025

    Do not order from this company! They were recommended by a friend, who did receive their order; however, I ordered on 11/24/24 and the ordered was not “delivered” until 1/28/25 BUT the package was never received. I reached out to customer service multiple times before getting a response and then they basically told me sorry not sorry. It’s a scam and I’ve since found other consumers with the same experience! Only wish I had looked up reviews before ordering.

  • Ashley S

    Date: 01/23/2025

    ZERO STARS!
    THIS COMPANY IS A SCAM. IVE CONTACTED SEVERAL TIMES AND GET THE SAME AUTO GENERATED RESPONSE. IM SI CK OF ASKING FOR A REFUND. IM FILING NOW WITH MY CREDIT CARD COMPANY

  • Danielle J

    Date: 01/21/2025

    If I could give the company 0 stars, I would! I’m so disappointed. I bought from them December 4, 2024. It was supposed to be a Christmas gift for my son. I reached out to them December 11th because I did not see any tracking info. They didn’t respond back until the 17th of December and told me they would give me an update ASAP. We went back and forth a few times. Then in January I reached out again only to hear that there were “delays due to a large influx of orders”. When I track the package, it says it’s at a distribution center that is roughly 20 minutes away from me, but yet it’s January 21st and there are still no updates. This is such a scam and I regret purchasing from them. It should not take over a month if they’re supposed to be Houston based as I live in the Dallas area! SMH.

  • Julie W

    Date: 01/07/2025

    I wish I had read these reviews before ordering! Like all the others, ordered a month ago and have not received anything. Back and forth with the company and they keep promising a 15% refund and delivery but nothing. It's ridiculous. Their address says Houston, TX but I doubt it! I hope no one else ever buys from this company again!

  • Alice B

    Date: 01/04/2025

    Terrible service. Item never received. They send apologizing emails but the item never came and they are trying to charge me.

  • Jessica M

    Date: 12/26/2024

    Thus business is a scam! I paid them over 100
    dollars for 3 quiet bounce balls and have yet to receive one! When I email
    them, an automated response comes back claiming the same thing over and over,
    even if different questions are asked Do NOT spend money with this company. They claim to be BBB accredited, you think BBB would demand they remove that part of their advertising! They are NOT in Texas but China!

  • June S

    Date: 12/21/2024

    It has been almost one month and we have not received the product we ordered. The tracking communications they send seem to be a scam— wondering if this is even a legit company. Also, an automated reply came when I emailed the company but no follow up from a real customer service rep.

  • Kyle V

    Date: 08/25/2024

    Horrible company. Horrible product. Horrible customer service. Ordered a quiet bounce basketball and the ball and box came damage and smashed. Emailed them several times and tried calling with no response.

Quiet Bounce is NOT a BBB Accredited Business.

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