Information and Alerts

Ad Review

On January 1, 2024, the Better Business Bureau of Greater Houston and South Texas noted the following claims on the business’ website: “Sale Ending Soon! Up to 60% off” and “Quick shipping from USA! Securely boxed and delivered by USPS in 3-5 days.”  The sale is still continuing as of March 1, 2024 indicated it is a continual sale, not a limited time offer.  Additionally, complaints and reviews into the BBB claim the items purchased are never received, and shipping cannot be confirmed.  These issues pertain to the following standards within the BBB Code of Advertising:

1.   Basic Principles of the Code

Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.  All advertising that may mislead or deceive consumers should be avoided.

9. Sales

9.1 The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price.

The business has not responded to the BBB to address any concerns thus far.

Pattern of Complaints

Beginning December 2023 to date,
Quite Bounce began receiving complaints that are exhibiting the following pattern
of complaints/reviews.

Consumers are alleging
that they are ordering products from Quite Bounce with assurance of delivery before
Christmas but when they check order status, it appears that the products have
not shipped. The company is not communicating with the consumers.  No updates available and the phone number on the site appears to
be out of order.

Consumer also allege when they do receive the products, they are poor quality and not what was advertised.

Consumer's also stated the products come from China and are shipped wrapped in tape with no identifying information.

The company currently has multiple open complaints.

Alert 1

The BBB does not have a physical address for this company. The address on the company's web site is incomplete and is a USPS office on West Gray.  The BBB cannot confirm the company is located in the Houston and Surrounding area.

Alert 2

The Better Business Bureau reviewed the business, and the business’ website states it is located in the River Oaks section of Houston, Texas, but only a post office box address was shown on the website, not a physical address.  Texas Secretary of State filings could not be confirmed.