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Business Profile

Water Sports

Titan Marine Watersports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Sports.

Reviews

Customer Review Ratings

1

Average of 14 Customer Reviews

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Review Details

  • Frank R

    Date: 11/23/2022

    I ordered and paid for a Humminbird Mega 360 in May 2022, said it would ship in 2-3 weeks normally. After 6 months of patience, I canceled the order and finally found one at **** *** *****  Titan said they would refund if I contacted the credit card company and disputed the charge. The card company only disutes charges up to 60 days, it's been 6 months. They told me to get the refund from Titan and they giving me the runaround. Claim they changed credit card processing company and they won't issue a refund check. They need to send me a check for $1,199.99 , but they giving me the runaround. No one answers the phone and they reply by email. I need some help from someone to get my money!!!!

  • Justin N

    Date: 08/19/2022

    Worst customer service on the planet. THEY WILL NOT RETURN OR ANSWER A PHONE CALL. This company should be sent to China, at least its not your fellow American screwing you. The owner responds only to the "to good to be true" reviews, and does not know how to run a business. I have called 30x over the last 5 weeks and not one answer or return phone call. There are no refunds, how would you get one? You have to call!!! Do not spend a dime here, unless you are fine with parting ways with your money with nothing in return. I hope this finds its way to the owner. Order#5360 $2,599.99

  • BARRY E

    Date: 08/10/2022

    Ordered depth finder. They charged my charge card on day 1. On day 30 when I received my credit card bill, I called and they responded it would be a 4 month wait. I cancelled the order and expected a refund on the charge card. No credit on the charge card as of day 60. Unable to reach anyone by phone and leaving many messages with none returned, I was sent an email. Their response was that they are unable to send a credit and I had to dispute the charge with the credit card company. It appears they had no intention to credit the purchase and are hoping it was too late to dispute with credit card company. Be very careful with this company.

  • Peter B

    Date: 08/09/2022

    I purchased a trolling motor for 2800 for Titan Marine and the told me 4 wks. Then the emailed me and said possibly 12 to 14 wks. I said to cancel my order they said no problem, then was sent and email telling me that they cannot refund my money and to file a dispute with my bank???
    What company operates this way??? I did file a dispute with my bank and Titan Marine is now not s responding bank to anyone. So I have to wait 45-60 days to possibly receive a refund!!

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