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Business Profile

Career Counseling

Premier Career Consulting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Career Counseling.

Complaints

This profile includes complaints for Premier Career Consulting's headquarters and its corporate-owned locations. To view all corporate locations, see

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Premier Career Consulting has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/09/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I signed a contract with Michael M********* for career consulting services in January of this year. I paid the agreed-upon amount and after about 4 months into our 6 month agreement, next to nothing in our agreement had been satisfied. I've attempted to reach out numerous times since June 2023 to which I receive no response or a response from Michael that indicates that he will get back to me and then never does. I also enlisted the assistance of my Virtual Personal Assistant, Meagan who has also attempted to reach out to Michael numerous times with the same responses in return. We have now passed the 6 month timeframe and Michael did not fulfill his contractual obligations. I am extremely upset and frustrated by Michael's lack of communication and willingness to resolve the issue. I am seeking an immediate refund due to a breach of contract.

    • Initial Complaint

      Date:06/27/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Michael M********* from Premier Career Consulting received $5,000 from me to help with Executive search assistance. He attempted to legitimize himself by making a fake "understanding". He promised to make introductions that I would normally not have access too. In 12+ months I have not been introduced to anyone (Zero) , had Zero interviews offered to me AND have had nothing (Zero) other than some LinkedIn searches done. Also, I have written more than 150+ emails, many with no replies and when I do get a reply it literally " I will get back to you next week with some good news", but that second "good news" email never comes and I have to write another email asking for another update - that update never (not once) has been sent to me in 12+ months despite frequent requests. He has avoided calls, taken down his fraudulent website, and his fraudulent phone number just leads to a blank voicemail. This is a fraud service. Michael M********* is lying and just disappearing with the money. Will be seeking civil damages.

    • Initial Complaint

      Date:05/24/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I wanted to let you know about the horrific experience I had with Michael M*********. I paid him $5500 for my executive search and we signed an agreement in September 2022. He hired someone to work on my resume and then slowly started getting sporadic with his communication. It got to a point where I was following up with him and would get random responses that he will get back to me shortly. After 6 months, he add arranged ZERO interviews and ZERO contacts with any potential targets. I asked for my money back and he agreed to return $5000 via a monthly payment plan. That was 3 months ago. He has missed every payment and has gone radio silent again.

      He has been utterly unprofessional and a borderline crook. Instead of helping me find employment, I now have to hire an attorney to get my money back. I thought everyone should know in case someone is planning on using this person to do their search.

    • Initial Complaint

      Date:02/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Michael M********* from Premier Career Consulting received $5,000 from me to help with Executive search assistance. In short opening doors and making introductions that I would normally not have access too. In 6+ months I have not been introduced to anyone (Zero) , had Zero interviews offered to me AND have had nothing (Zero) other than some LinkedIn searches done. Also, I have written more than 150+ emails with replies (like the one attached) and when I do get a reply it literally " I will get back to you next week with some good news", but that second "good news" email never comes and I have to write another email asking for another update - that update never (not once) has been sent to me in 6+ months despite frequent requests. This is a shame service, not worth any money at all.

      Attached is an exact email from him. this is always what I receive, but the actually email from him with actual information never comes.

    Premier Career Consulting is NOT a BBB Accredited Business.

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