Complaints

This profile includes complaints for Larry H. Miller Dealerships's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Larry H. Miller Dealerships has 55 locations, listed below.

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• 

  Larry H. Miller Dealerships

  351 W Opportunity Way Ste 400 Draper, UT 84020-1404

  
• 

  Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

  755 N 500 W West Bountiful, UT 84010-6977

  
• 

  Larry H. Miller Lexus Lindon

  544 S Lindon Park Dr Lindon, UT 84042-1655

  
• 

  Larry H. Miller Chrysler Jeep Dodge Ram Riverdale

  1481 W Riverdale Rd Riverdale, UT 84405-3907

  
• 

  Larry H. Miller Ford Lincoln Draper

  11442 S Lone Peak Pkwy Draper, UT 84020-6880

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/26/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My car has a very bad problem and they never fix it they fix other things that never fix it. Brought it to them at least 6 times in the past year. They never give a loaner car for the 2 weeks they have the car. And they never answer the phone or call back if they miss your call. Ive paid at least 1500-2000$ in service and yet I have the same problem that makes the car un-driveable.

  

  Business Response

  Date: 10/02/2024

  Hello!
  
  My name is ***** Service, and I act as a **************** Operator of sorts, and it's my job to get you in touch with the party best suited to assist you.
  
  This BBB portal encompasses all Larry H. Miller locations, and your initial complaint does not mention which specific location you are working with. If you could please provide the name or address of the location that you are working with, I can then get the ball rolling!
  
  
  Thank you.

• Initial Complaint

  Date:09/25/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 7/21/24 I assisted my mother, **** *******, in the purchase of a 2019 ****** Outback station wagon from ********************* on Alameda. She paid $22,359 by check for the vehicle. I returned the following day, (7/22/24), to collect the ********** contact at the dealership is ****** *********, sales. *** ********* has been my primary contact. He has been my contact throughout attempts to resolve this **********. ********* indicated at delivery that there had been a problem with the information/control display, the main dashboard screen. He indicated that the problem had been fixed.On my return trip from *********** to ******** the control screen failed. Same issue the next day. I returned the car to the dealership on 7/25/24. *** ********* indicated that the repair would be expedited.The car has now been in the dealerships hands since 7/25/24, 63 days ago. I have been in contact with *** messenger 4-5 times per week for the duration. No resolution.I went to the dealership on Thursday 9/19/24. I told *** ********* that we would like a refund. This meeting lasted several hours. *** ********* spoke with management several times, I did not.After some time we reached a conclusion. This did not include a definitive plan to resolve the issue. We did reach agreement that the dealership would take ownership of the vehicle.Over the past week **** and I have both been in touch with *** ********* about finalizing transfer of ownership and issuance of a refund check. He has been elusive and non-committal. He has also encouraged both of us, in writing and voice, to take delivery of the broken vehicle.I am not seeking penalties or damages. I am seeking resolution of the issue by way of the dealership taking ownership of the vehicle and issuing a refund check.

  

  Business Response

  Date: 10/07/2024

  Hello,
  
  Thank you for bringing this matter to our
  attention. We are happy to report that we have successfully completed the
  purchase of the 2019 Subaru Outback from Ms. Haggard and resolved the issue to
  the guest’s satisfaction. The dealership has taken ownership of the vehicle,
  and the matter is now closed.
  
  If you have any further questions or need
  additional information, please do not hesitate to reach out.
  
  Sincerely,
  
  Phil Saunders
  General Manager
  505-998-0165

• Initial Complaint

  Date:09/25/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased our vehicle at the very end of June. My husband has gone to register the vehicle at the *** twice, and has had to purchase temporary tags twice. You changed the financing party from **************** to Truist without telling us and I did not receive any notice or paperwork from you or the financing company and would have missed the first payment if not for the fact that I have credit monitoring and was able to call the reporting entity and find out it was my car loan and set up my account with them (90 minutes to fix = $75). We also had to return to the dealership for our paperwork because of reported 'glitches' in your system and when promised items would be emailed they never were (2 hours x 2 people = $200). We also had to sign paperwork electronically and then return another day and do it all again on paper for the same reason (2 hours x 2 people = $200). Your financing personnel use personal ***** emails to send finance documents (completely unprofessional) and so we don't have any formal way to email anyone, but have emailed that address at least twice with no response. I've also called the ** at the ******, ** Jeep location and have not received a response. My husband has called the dealership at least 5 times and no response. I want to be compensated for my time and money wasted at the dealership, fixing the dealerships mistakes, and time at the ***, especially as you wasted my husband's PTO. And he'll have to use more to return to the *** a THIRD TIME (2 hours x 1 person x 3 times + fees = $620). TOTAL DEMAND = $1095 If you take issue with my $50/hr, I can charge my actual hourly rate of $65.OH, AND PUT IN THE PAPERWORK IN SO I CAN REGISTER MY CAR.

  

  Business Response

  Date: 10/03/2024

  I spoke with this guest and their paperwork will be going out this week.  I apologized and offered my direct contact information and agreed to send a check to compensate for their time taken to have to come back to dealership and to the county to get another temporary tag and registration.  

• Initial Complaint

  Date:09/23/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased a brand new Grand Wagoneer from the Larry H Miller Jeep dealership in ****** ** in early June 2024. When we purchased the vehicle, we knew there was hail damage on the car from a storm that had come through prior to us purchasing it. The dealership knew there was hail damage, and they agreed they would fix this. A few weeks later, we took the car in to have the damage ***aired. To our surprise, we were notified the next day that the car was done. However, they didn't fix the hail damaged trim around all of the windows, and said they would need to order the parts for this and once they got the parts in, they would let us know. Weeks turned into a couple months, and we still hadn't heard anything back about the trim pieces. We called and emailed and texted our sales *** multiple times. Finally, they agreed to let us bring in the car on Tuesday September 3rd. We were told they had the parts and that it would be ***aired. We are now going on FOUR weeks with no communication from them unless WE have initaited it (as in called and emailed MANY times). I was told today the car will not be done for another two weeks at least. I will never ever do business with Larry H Miller Dealerships again and especially not this aurora location. They are absolutely incompetent and non-communicative. We spent upwards of 115K on this vehicle, and I have consulted an attorney to look into the Colorado Lemon Laws because of the unreasonable amount of time this has been "in the shop". I want a full refund for this vehicle and I will take my business elsewhere.

  

  Business Response

  Date: 10/02/2024

  I have met with this guest and we switched them in to another vehicle and they are completely satisfied.

• Initial Complaint

  Date:09/12/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is ****** *******, and my sons name is ***** *****. I dropped my car off on 8/7/24 I told them my car is vaper locking, they said something was wrong with the battery and it would cost, $500, I paid it. picked my car up on the 8/13/24 my car was still vaper locking I called, and I was told to bring it back. I took the car back and then they told me it would cost $2, ****** and now they know why it is vaper locking. I paid the $2****** and my car is still vaper locking. My son took the car back and he was told the part i need for my car they don't make it anymore. I found the part within 15 minuets, and I was told they don't use after-market parts. I asked for the general manger, I spoke to ******* ******, and I informed him that my car is still vaper locking. I told him I found the part, but he said they can't use these parts and there was nothing else they could do for me. I asked for my money back minus the labor pay. They are not even answering my calls, or my sons calls any more. I need some assistance with this company please. Thank you.

  

  Business Response

  Date: 09/20/2024

  Hello, 
  
  The concerns have been reviewed regarding the repairs for ***** ***** 2002 ******** with ******* miles. 
  
  We have seen the vehicle a total of three times since July for a stalling concern. It was first found to have a worn-out battery with a bad cell and corroded battery terminals which we repaired with customer approval for $498.30 at the first visit in July. 
  
  The vehicle retuned with a similar concern and a check engine light on the second time we found the vehicle had a damaged intake manifold causing unmetered air to enter and stalling the engine out. The dealership was able to procure a new aftermarket manifold to complete the repairs with customer approval and charged $2097.47 post a discount.
  
  The vehicle then returned for a third time for a stalling concern. The vehicle was reinspected, and it was determined that there was a EGR tube that had rusted to the point of leaking. ********************* had this diagnosis verified by the most senior certified technician. 
  
  The customer was informed of our findings and due to multiple factors ranging from the difficulty of procuring parts, the age, mileage and condition of the Escalade it was suggested that the Escalade be taken to a local independent repair facility that is more geared towards the repairs for a vehicle of that age and mileage. 
  

  The customer did request that the Dealer refund a portion of the dollars that had spent to that point in repairs. It was declined on the basis that the repairs were valid and performed properly in accordance with GM's diagnosis and repair standards as described in GM's workshop manual.
  
  At this time, the Dealer still declines to participate in a refund. Thank you for your understanding in this matter.
  
  Sincerely,
  
  ******* Kimball 
  Service Manager
  Casa Chevrolet 
  ***********************;
  *********** NM 87110
  Office: **************
  Main: **************

• Initial Complaint

  Date:09/09/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought a new keep from Larry miller Jeep. I took the car to have ceramic coating put on. When I pick up the car the installer told of coating asked if I know that this vehicle had hail damage. I said no. He pointed out some places where it was fixed but there is a couple more . I told my sales person and said that she would tell the sales manager. I did not hear back. I asked the salesperson again, she would the manager take a look at it when I took the car in for a passenger window replacement. When I pick up the vehicle I asked if he looked at., no. We had someone that does the hail damage repair. He saw some damage by the drivers door. He offered to fix it then. I said no because I want the car looked over completely. I don”t want to keep going back over and over. I want it fix once and for all. The salesperson said she would have the manager call me . I have not heard anything yet. I was told it is a state law that hail damage has to be to be disclosed. I would like it fixed. Because they are not taking with me I feel like I am being cheated Plus a there put two window stickers in my car. They have two different prices for this vehicle. I asked why. The salesperson about that she tried to explain but I am not sure if this normal

  

  Business Response

  Date: 09/16/2024

  Hello!
  
  My name is Avery
  Service, and I act as a Customer Service Operator of sorts, and it's my job to
  get you in touch with the party best suited to assist you.
  
  This BBB portal
  encompasses all Larry H. Miller locations, and your initial complaint does not
  mention which specific location you are working with. If you could please
  provide the name or address of the location that you are working with, I can
  then get the ball rolling!
  
  
  Thank you.

• Initial Complaint

  Date:08/31/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Regarding Larry H. Miller Chrysler Jeep Dodge Ram Boise 90,000 mile service and factory recall for 2015 Ram 1500 Ecodiesel purchased from the same dealership new in 2015. I schedule the service on 8/15/24 to occur on 8/30/24. I had no discussion with the service representative about price at that time. When I dropped the truck off on 8/30/24, I met a service representative (Robert Degli-Esposti). There was no discussion of cost at that time. On 8/31/24 around 8:30am, I received a text with a "Repair Estimate" with a list of "Requested Services." I declined the tire alignment and a software update, and accepted the estimate for a total of $855.55 plus tax. I got a call to pick up my truck later on 8/31/24 around 2pm. Upon picking up the truck, the same service rep showed me the bill of around $1900. I complained that the bill was roughly double the estimate I had signed that morning. He disagreed, and said I signed for this amount. I showed him the PDF estimate on my phone that he had sent in the morning. He immediately gave me a discount, but the total remained $1589.23 to which the service rep said, "the estimate can be hard to read," implying that I misunderstood the previous estimate. I complained again, but paid and left. Upon reviewing the receipt at home, line items do match the estimate, but there are many additional line items for the same service. For example: $304.50 for Driveline Service (same on estimate and bill), then the bill includes additional line items for this service totaling another $525.34 for a grand total of $829.84. All other actual costs reflect similar large increases over the estimates.
  Also a few small things: the service took 2 days, despite being told one day upon scheduling. The washer fluid wasn't filled despite being checked as filled, and the truck wasn't washed although that was requested. I would like an explanation for all of the above.
  See attached Estimate and 3-page receipt.

  

  Business Response

  Date: 09/06/2024

  To whom it may concern:

  We have been trying to get in contact with Mr. Richardson to adjust his repair and come to a resolution. If Mr. Richardson would like to reach out to me, I will personally handle the adjustment and get this resolved. My contact information is listed below. 

  Thank you.

  Ross S**** 

  ************ cell

  ************ desk 

  general manager Larry H M***** CJDR of Boise

• Initial Complaint

  Date:08/30/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They are refusing to answer my calls , i bought a truck from this dealer back in 2023 .Trucks had the same problem over and over ,Now they denied my warranty or something because , they dont answer my calls or *********** someone spray paint the driver side with something and they dont want to be responsible for the damage of the truck .

  

  Business Response

  Date: 09/06/2024

  Hello!
  
  My name is ***** Service, and I act as a **************** Operator of sorts, and it's my job to get you in touch with the party best suited to assist you.
  
  This BBB portal encompasses all Larry H. Miller locations, and your initial complaint does not mention which specific location you are working with. If you could please provide the name or address of the location that you are working with, I can then get the ball rolling!
  
  
  Thank you.

  Customer Answer

  Date: 09/09/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* *****

  Larry H miller Chevrolet in ******,This is the location *********************************

  my truck after many times of wasting my personal time in dropping off and picking up the truck , plus spraying it with paint all over the driver side and not be responsible.

  i request to exchange my vehicle with the warranty, Chevrolet offered me, when I purchased the vehicle 

  

  Business Response

  Date: 09/16/2024

  Hello,
  
  We appreciate the opportunity to address this matter and provide clarity on the situation.
  
  Firstly, we would like to express that it is never our intention to leave a customer feeling dissatisfied or unheard. We have always strived to provide excellent service to our customers, and we regret any inconvenience caused.
  
  Regarding the issue with the paint on the truck, we did indeed attempt to assist in removing the paint from the side of the vehicle as a gesture of goodwill. However, the nature of the substance on the vehicle required more extensive work than what our team could provide. We strongly believe that the best course of action at this point would be to take the vehicle to a professional body shop, which we 
  
  With respect to the warranty issue raised in the complaint, we have no record of any prior discussion or dispute regarding the trucks warranty. We are more than happy to clarify any specific concerns related to the warranty, provided further details. At this point, we are unaware of any active warranty disputes and would appreciate more information to address this fully.
  
  We remain open to discussing any further concerns and hope to resolve this matter amicably.
  
  Thank you for your time and attention to this matter.

  Customer Answer

  Date: 09/19/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* *****

  my question is are you going to take care of the spray paint ,means pay for the service to removed the paint? 
  
  
  

  

  Business Response

  Date: 09/25/2024

  Hello,
  
  Unfortunately, since it is impossible to determine where the vehicle was located when it was affected by the paint splatter and considering that we have done everything we can, in good faith, within the power of our own shop to assist with removing the paint already, we do not feel obligated to cover any additional 3rd party restoration costs.
  
  Once again, with respect to the warranty issue raised in the original complaint, we have no record of any prior discussion or dispute regarding the trucks warranty. We are more than happy to clarify any specific concerns related to the warranty,provided further details. At this point, we are unaware of any active warranty disputes and would appreciate more information to address this fully.
  
  As always, we remain open to discussing any further concerns.

• Initial Complaint

  Date:08/30/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My 2015 Toyota Highlander was brought to this Toyota dealership after the motor in it had seized. After raising the cost to repair my vehicle several times to the amount of 11751.70, and pushing back the promised delivery date of when my vehicle was ready to be picked up several weeks I was able to finally pick up my vehicle yesterday. Before this repair my car sounded and worked completely fine. They were supposed to replace the engine along with various supporting components to have my vehicle repaired to normal. When I got in the vehicle I noticed right away my tire pressure light was on so I asked the employee if they could check my tire pressures, he rocked the vehicle by pushing it with his hands then said “oh it’s good” so I went inside to find somebody else for help with my tires who checked with a pressure gauge and found each tire to be about 5lbs low. Driving home I noticed the traction light stays on and when pushing the traction control on/off toggle button it does not work, there is also a lot of rattling going on from the front of the car when driving. I called Toyota and the assistant service manager Andrew assured me that the car is fine and safe to drive. I do not believe this car is at all safe to drive, failure or loss of traction control can result in an accident and be fatal. I have had to pay weeks longer than anticipated worth of rental car fees and have been pushed to use several days in personal time in order to keep my employment in good terms for too many failed delivery attempts as it is not easy living an hour away from the Toyota dealership or my work and have a coordinated plan to collect my vehicle only to be let down several times. I’m 62 years old and drive around with my 2 year old great grandson, I bought this Toyota for its reputation of being safe and reliable, it is likely my 7th or 8th Toyota. My desired outcome is for my vehicle to be repaired to proper running condition.

  

  Business Response

  Date: 09/06/2024

  Hello Maria,

  Thank you for choosing our dealership to have your service work performed. I truly apologize for the way your tire pressure situation was handled. That is completely unacceptable. I'm glad we are now working towards a resolution. Our Service Drive Manager, Andy V****, has kept me informed of the day-to-day progress towards finishing your repair. I'm also happy to hear we were able to get you a loaner vehicle at no cost to you. You certainly deserve it. Please know that you and your family's safety is our top priority. I look forward to a quick, quality repair while regaining your trust as dealer. If you need anything, please do not hesitate to reach out.

  Philip S*******

  General Manager

  LHM American Toyota

  *** *** ****

• Initial Complaint

  Date:08/29/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On Feb 20, 2024 I dropped off my 2019 RAM 1500 Limited for a scheduled appointment at Larry H Miller, 222 Auto Drive, Boise, ID ****** I explained to service tech Eric Chartrand that I had been sent there from CarMax to have a warranty covered leak repaired in my rear sliding window and a couple other items. On Feb 23 at 9.24am I called to speak with Eric C. but he claimed he didn't know of me and didn't have my truck. I escalated to Michael Gonzalez with no success. I escalated to Aaron Vogel whom at 3pm finally found my truck on the service lot and no work had been done. He vowed to make it right and said it would be fully repaired shortly. I went to pick up my truck on Feb 28. Aaron V. told me that they fixed a 'screw' in my headliner to fix the leak. I was very skeptical, but he was also very assuring. I was also told at that same time that it was not covered under warranty. I was charged $635 to fix the screw. I found out a week later that the leak was just as bad as ever. It was not fixed.
  
  On July 15, 2024 I had contacted Aaron and brought the truck back in for them to re-attempt a proper repair. At the same time I did my own research and found out that the original repair (that should have been done in February) was actually covered by a warranty at that time which would have replaced the whole rear sliding glass assembly to fix the leak in its cracked frame. I should never have been charged $635. When I picked up my truck on July 17 they didn't replace the rear window assembly, but instead caulked an ugly black sealant all around the frame. The leak has not been fixed. Water still leaks from the frame of the rear sliding window and I have ugly caulk around the outside of the rear-sliding window. Nothing has been fixed and my truck is uglier now.
  
  I'm asking for the original repair that was covered under warranty in Feb 2024 and $635 refunded.
  I've attached the Technical Service Bulletin that covers the warranty claim and my paid invoices.

  

  Business Response

  Date: 09/04/2024

  To whom it may concern:

  We have discussed with Mr. Zimmer and have agreed to refunding his repair and replacing the failed window per our guest for resolution. Mr. Zimmer dropped the truck off today 09/04/2024 to our service department, to have the repair completed.

  Thank you,

  Ross Smith

  General manager 

  Larry H M***** CJDR of Boise