We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sales Training

Sales Family, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Training.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: May/15/2025
    Amount Paid: $250 (initial payment)
    Total at Risk: $4,750 remaining if not canceled

    Nature of the Dispute:
    I signed up for a high-ticket coaching program based on the promise that a fitness offer was part of the service. I made it clear from the beginning that the fitness offer was what I was interested in. I was told the fitness offer already existed, but when I followed up, they said it was “coming soon.” That never happened, and I was misled.

    Attempts to Resolve:
    I requested cancellation once it became clear the program wasn’t what was promised. The financing company (HFD) told me only *****, the CEO, can approve the cancellation. They placed my account on hold, but ***** hasn’t responded since May 30th—he has ignored every message.

    Current Situation:
    I paid $250 upfront, and if this isn’t resolved, I will be forced to pay the remaining $4,750 for a program that was misrepresented from the start. This is unacceptable, especially when I was clear about what I wanted and was told something that turned out to be false.

    Requested Resolution:
    Full cancellation of the agreement and refund of the $250 already paid. I also want the $4,750 balance canceled immediately. I was misled, ignored, and locked into something I never agreed to under the real terms.

Sales Family, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.