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Business Profile

Linens

Maree Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Linens.

Complaints

This profile includes complaints for Maree Co's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Maree Co has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Maree Co

      1660 W Gordon Ave Ste 1 Layton, UT 84041-7233

    • Maree Co

      240 N East Promontory Ste 200 Farmington, UT 84025-2950

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/26/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered a mattress topper for our bed.
      Had our bank wire the money.
      Unable to get a call back or an email response.
      Now when we are calling can not get through on the phone

    • Initial Complaint

      Date:08/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My fiancé and I placed an order for a bed from Mareebeds on March 22,2024 we sent a wire transfer of $13,447.01 and has not heard anything back since we paid. I’m now requesting a refund.

    • Initial Complaint

      Date:12/13/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a very expensive custom bed from this company. I had to fight them tooth and nail for service. After they delivered the bed, I have been after them since early September to sell me a mattress protector for my custom oversized bed. If I could buy the mattress protector at Target or elsewhere, I would, but I have to get it from this company, Maree. Riece (sales) never returns any calls or emails unless you are a new customer. Cody (shipping department) has never once been available, nor has the owner, Erica. They have lied to me twice now, claiming that the mattress protector was shipped to me. I never received one, let alone two of them. When I asked them to provide me with a UPS tracking number on the matter, they told me that they didn't have that information and that they would call me back. That was over a week ago. I am at my wit's end and I am sick and tired of calling them everyday and getting nowhere. For what I paid for this bed, I wish I could have canceled the order and purchased elsewhere, but now I am stuck with them and I am at their mercy to ship me the mattress protector. Please help

    • Initial Complaint

      Date:11/24/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We ordered a mattress from Maree Co in may of 2022. We sent them a wire payment as requested for the price of the mattress which was $12,955.05 CAD.
      We have followed up for months requesting the delivery and status of our order and no one at their company has returned phone calls or emails. They have run with our money and we have not received our mattress.

    Maree Co is NOT a BBB Accredited Business.

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