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Business Profile

Vitamins and Supplements

Xentermine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

1.67/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromMelissa B

    Date: 12/21/2023

    5 stars

    Melissa B

    Date: 12/21/2023

    Excellent customer service! I needed to return my order but was over the 60-day return window. They still accepted my return and gave me a full refund!

    Xentermine

    Date: 12/21/2023

    Thank you for your kind words, *******! We try our best to help out our customers.
  • Review fromFarisha Holly M

    Date: 09/09/2023

    1 star

    Farisha Holly M

    Date: 09/09/2023

    I purchased these diet pills in February 2023 with high hopes of shedding some belly fat. I then purchase two more bottles on May 2023, but unfortunately, they didn't deliver the results I expected.One of the most significant issues I encountered was the sleep deprivation caused by these pills. They are heavily loaded with caffeine, which not only disrupted my sleep patterns but also left me feeling jittery and anxious during the day. I was hoping for a product that would support my weight loss journey without these unpleasant side effects.To make matters worse, I found out that I couldn't even request a refund because it had already been more than 60 days since my purchase. This was quite disappointing, as I was under the impression that with prolonged use of Xentermine, I would see a noticeable decrease on my scale. Unfortunately, that was not the case, and I ended up feeling frustrated and out of pocket.In conclusion, Xentermine 375 mg did not meet my expectations as a weight loss supplement, and I would caution others to be aware of the potential side effects, particularly the sleep disturbances caused by the high caffeine content. Additionally, the restrictive refund policy added to my disappointment. It's essential to research thoroughly and consider alternative options before investing in such products.

    Xentermine

    Date: 09/10/2023

    Hi *******,We apologize that Xentermine did not work out for you. For those that are sensitive to caffeine, it is not a great choice. Regarding the 60-day return policy, we do make that very clear on our website and all all emails and receipts. That being said, we are also pretty lenient with the policy and will ***** refunds beyond the 60-days if contacted within a reasonable time frame. Unfortunately, it looks like you never attempted to contact us. There are no records of you emailing us or attempting to communicate.
  • Review fromLinda G

    Date: 08/08/2023

    1 star

    Linda G

    Date: 08/08/2023

    I ordered this product and couldn't take it due to health issues. Returned the package and they refused it and sent it back to me. With an iron clad return no one will answer me or attempt to give me a refund.

    Xentermine

    Date: 08/09/2023

    Hi *****,I am so sorry that your order was refused. We have had issues with **** sporadically refusing some of our packages. I did attempt to email you yesterday, but the email was refused. You may have our email address blocked or it may be going into your spam folder. I have issued your refund, which will be in your account within 3-5 business days. I also sent you a new prepaid return label, if you wouldn't mind trying to send your return one more time. Thank you so much for your patience and understanding.
  • Review fromKathy D

    Date: 06/13/2023

    1 star

    Kathy D

    Date: 06/13/2023

    I ordered also. Tracking number doesn't show in when you put it in says it's been delivered but it hasn't been.

    Xentermine

    Date: 08/09/2023

    Hi *****,We emailed you about your missing package on June 12th. Did you contact your local post office as you indicated you would? Unfortunately, since you never emailed us anymore about the transaction, we were unaware that you still needed help. If you did not recover the order, we can send a one time courtesy replacement to you. We will need you to please email us directly at **********************************

    Xentermine

    Date: 08/09/2023

    Hi *****,We emailed you about your missing package on June 12th. Did you contact your local post office as you indicated you would? Unfortunately, since you never emailed us anymore about the transaction, we were unaware that you still needed help. If you did not recover the order, we can send a one time courtesy replacement to you. We will need you to please email us directly at **********************************
  • Review fromCindy R

    Date: 06/12/2023

    1 star

    Cindy R

    Date: 06/12/2023

    I am trying to get a refund and no one will respond. They say you need approval to send it back?!

    Xentermine

    Date: 08/09/2023

    Hi *****,I show that we communicated with you several times back and forth about your return. And our records also show that you were given a partial refund on June 22nd, despite the fact that you did not return any part of your order, instead you sent a letter.
  • Review fromMerve Y

    Date: 04/27/2023

    1 star

    Merve Y

    Date: 04/27/2023

    I made my payment. I received an e-mail about the receipt of my order. But there is no number where I can track the order. I don't know if my order is on its way or in what condition. I think I've been scammed. I can't get answers to my emails.

    Xentermine

    Date: 08/09/2023

    Hi *****,It looks like you emailed 9 times all in the span of a few hours prior to when we opened for business on the morning of April 27th. Unfortunately, as I hope you can understand, we cannot get to emails immediately, especially when they are coming in after business hours. But we did respon on the 27th to your requests. Not even 24 hours had passed between the first email you sent and our response to you.Your order was delivered to your house on May 1st.

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