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Business Profile

Ice Cream

Cold Stone Creamery - Murray #20603

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Christopher B

    Date: 04/24/2024

    Me and my wife spent 13$ on ice cream as a last treat before our flight the next morning. It tasted bad so I didn't eat it, but my wife did and she ended up throwing it right back up and was sick. By the time I went to return the ice cream but they were already closed. Our flight picked us up before they opened the next day so I couldn't talk to someone about it in person. When we landed I called and spoke to a TJ or PJ (he was unclear) who said he was the manager. He informed me that there was nothing he could do for me. Seemed not to care about the food poisoning either. I gave them a chance to fix it before leaving this review and contacting the better business bureau to let them know about the food poisoning we endured. Terrible customer service.

Cold Stone Creamery - Murray #20603 is NOT a BBB Accredited Business.

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