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Business Profile

Online Retailer

INGOODHE

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last November 2022 I went on website and bought $150 in items from these guys. They sent bogus tracking numbers that my Post office said they never heard of the shipping company. They told me in emails over 12 times that they had sent my items. Lies. Who or what ever answers emails sounds quite illiterate like from China. So frustrating to get played for months hoping they just send your stuff. This is the worst kind of online ripoff. This company needs to be out of business and in jail… I hate ripoffs like ingoodhe…

  • Initial Complaint

    Date:09/06/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered an item from this company (hood for a john deere lawn tractor) back in May of this year. The company says the item is out for delivery (this has happened 3 times now). Each time the company says the item was lost in delivery. They have been warned that a formal complaint would be filed with the BBB. They keep offering to resend the item. The company has been told that it is beyond belief that the same shipping company would fail to deliver the item 3 times in a row and they don't say that the item was ever returned. I have requested a full refund, but they only want to offer 80% of my original cost. I will be filing criminal charges against this company for "THEFT BY DECEPTION". It is my hope that you can investigate this matter and act accordingly and within the limits of your charter.

INGOODHE is NOT a BBB Accredited Business.

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