Manufactured Home Park
Havenpark CommunitiesInformation and Alerts
Service Area
- Salt Lake County, UT
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning service and customer service issues. Specifically, consumers report issues with a lack of maintenance and poor condition of their leased property. Consumers also report difficulty reaching the business to address their concerns. On March 14, 2025, BBB submitted a written request to the company encouraging them to address the pattern of complaints. The business has responded and clarified the steps they have recently taken to eliminate these types of complaints. They have implemented a maintenance request tracking system and partnered with a third party to ensure more timely resolutions to maintenance requests. They have also enhanced their move-in inspection and communication processes, including implementing a ticketing system to track all missed communications.
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