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Important information

• Advertising Review:

  BBB routinely reviews both BBB Accredited and Non-Accredited business advertisements to foster honest advertising and self-regulation in the marketplace. We believe consumers should be able to accept advertisements at face value and use them as part of their buying decisions.

  
  

  On January 9, 2025, BBB requested that GreenSmoothieGirl substantiate, modify, or discontinue advertising claims made on various pages of their website https://greensmoothiegirl.com/

  
  

  Claimed Results:

  The business claims that “zeolite is a natural mineral that’s proven to bind to and remove heavy metals and many other toxins from your body, without removing vital nutrients,” “thousands tell us they have more energy, better sleep, less sickness, healthier skin & nails, & other amazing results,” and makes various other claimed results across their website.  According to the BBB Code of Advertising, claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.

  
  

  Environmental Benefits:

  The business states to have “non-toxic ways to live” and other similar statements on their website. According to the BBB Code of Advertising, non-toxic claims likely convey that a product, package or service is non-toxic both for humans and for the environment generally. Thus advertisers must either possess competent and reliable scientific evidence that this is the case or clearly and conspicuously qualify the claim to avoid confusion.

  
  

  Made in USA:

  The business claims products are “made in the USA” and other similar claims.  According to the BBB Code of Advertising, “made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated. In general, all or virtually all of the product must be made in the USA. Qualified “made in USA” claims can be made under certain circumstances and with appropriate disclosures.

  
  

  Superiority Claims – Comparatives – Disparagement: 

  The business states “most probiotics on the market are garbage,” “we do not add toxic anti-foaming agents to our proteins as many do,” and other similar statements. According to the BBB Code of Advertising, deceptively or falsely disparaging advertising of a competitor’s products or services must not be used.  Comparisons should fairly reflect all aspects of the products or services equally.

  
  

  Testimonials and Endorsements: 

  The business provides testimonials claiming, “‘....I already sleep more hours each night, less nighttime bathroom runs, feel more energy during the days & ABSOLUTELY NO hot flashes AT ALL which just started for me INTENSELY back in April this year…’ - Patricia Addis in Mattoon, IL,” “‘I sleep much better, my mood is more stable, and I'm happier throughout the day.’ — PBX customer” According to the BBB Code of Advertising, advertisers should ensure that testimonials and endorsements are not misleading and represent the current opinion of the endorser. A consumer endorser’s experience should reflect what users generally achieve, unless there is a clear and conspicuous disclosure of what the expected results will be.   Advertisers should not include claims in testimonials that they themselves cannot make and support.  

  
  

  As of February 4, 2025, the business hasn’t fulfilled BBB’s requests to substantiate, modify, or discontinue these claims.