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Business Profile

Custom Knives

Blade HQ, LLC

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blade HQ, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.48/5 stars

    Average of 2,381 Customer Reviews

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    Review Details

    • Review fromDavid H

      Date: 09/10/2024

      5 stars

      David H

      Date: 09/10/2024

      Great. I had an issue with an order and they refunded me the item and let me keep it. Very helpful people.

      Blade HQ, LLC

      Date: 09/11/2024

      Thank you for sharing your experience! We're happy to hear that our team could resolve the issue to your satisfaction. It's great to know you found our service helpful, and we appreciate your support. If you ever need anything else, feel free to reach out!
    • Review fromMax W

      Date: 09/10/2024

      5 stars

      Max W

      Date: 09/10/2024

      I have been a customer of bladhq for many years. I love the site and the customer service is amazing. I rarely ever need the customer support, but when I do the team is always nice and quick to respond. Never had an issue with delivery or contact. I highly recommend bladhq to anyone.

      Blade HQ, LLC

      Date: 09/11/2024

      Thank you for being a loyal customer over the years! We're thrilled to hear that you've had consistently positive experiences with both our site and customer service team. It's wonderful to know that even though you rarely need support, we've been able to provide quick and helpful responses when needed. Your recommendation means a lot to us, and we look forward to serving you for many more years to come!
    • Review fromMarty E

      Date: 09/09/2024

      5 stars

      Marty E

      Date: 09/09/2024

      Great customer service and followup. Quick to respond. I have purchased knives from this website for many years.

      Blade HQ, LLC

      Date: 09/10/2024

      Thank you for your continued support and loyalty over the years! Were glad to hear that our customer service and follow-up have met your expectations. Your feedback means a lot to us, and we're always here to assist you. Looking forward to serving you for many more years to come!
    • Review fromJeff H

      Date: 09/09/2024

      5 stars

      Jeff H

      Date: 09/09/2024

      I am truly impressed with the customer service from **********************. I will be returning, and would recommend them to anyone.

      Blade HQ, LLC

      Date: 09/10/2024

      Thank you for your wonderful feedback! We're thrilled to hear that you're impressed with our customer service and that youll be returning. Your recommendation means the world to us. We look forward to serving you again soon!
    • Review fromcody b

      Date: 09/08/2024

      5 stars

      cody b

      Date: 09/08/2024

      Excellent company to buy knives from!bladehq might not be the cheapest or the quickest shipping , but at least it's a legit knife that your getting.

      Blade HQ, LLC

      Date: 09/09/2024

      Thank you so much for your honest feedback! Were glad to hear that you value the authenticity of our knives. While we may not always be the cheapest or the fastest, we strive to provide quality products and a reliable shopping experience. Your trust in us means the world, and were here to ensure that every knife you receive is 100% legitimate. We appreciate your continued support and look forward to serving you again in the future
    • Review fromJose S

      Date: 09/07/2024

      5 stars

      Jose S

      Date: 09/07/2024

      Great customer service. She helped me to understand that you have added ************* to be able to get shipped switchblades since the ******************* in ************* said they are protected arms after ***** decision about the tests needed for arms.

      Blade HQ, LLC

      Date: 09/09/2024

      It's great to hear that you had such a helpful customer service experience! That update about Massachusetts and switchblades following the ***** decision is a significant change. Thank you for choosing us!
    • Review fromAndrew G

      Date: 09/07/2024

      5 stars

      Andrew G

      Date: 09/07/2024

      Dallas was very nice on the phone and she provided excellent customer support.

      Blade HQ, LLC

      Date: 09/09/2024

      Thank you for sharing your experience with ******! Were thrilled to hear that she provided excellent support and made a positive impression. Our team takes pride in delivering great customer service, and your kind words mean a lot. We look forward to assisting you again in the future!
    • Review fromCaleb D

      Date: 09/07/2024

      5 stars

      Caleb D

      Date: 09/07/2024

      ******** was very nice and courteous in helping me resolve my issue. This is one of the best, quickest, and most caring customer service I have experienced in the online knife community. Definitely using Blade HQ in the future!

      Blade HQ, LLC

      Date: 09/09/2024

      Thank you so much for your kind words! Were delighted to hear that ******** provided such excellent and caring service while helping resolve your issue. We always strive to offer quick and thoughtful support to our customers, and its great to know we hit the ***** We look forward to serving you again in the future!
    • Review fromManuel G

      Date: 09/07/2024

      5 stars
      Ive had an amazing experience with BladeHQ. Their knife selection is top-notch, offering a wide range of high-quality options that fit my needs perfectly. The customer service is exceptional theyre always quick to respond and provide helpful support with any questions I have. Shipping is fast, and the products are consistently reliable and well-crafted. I highly recommend this site to anyone looking for great knives and excellent service!
    • Review fromRod K

      Date: 09/07/2024

      5 stars

      Rod K

      Date: 09/07/2024

      Very good service, and very prompt. I am very satisfied

      Blade HQ, LLC

      Date: 09/09/2024

      Thank you for your feedback! Were glad to hear that youre satisfied with our prompt and efficient service. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again!

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