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Business Profile

Custom Knives

Blade HQ, LLC

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blade HQ, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.48/5 stars

    Average of 2,379 Customer Reviews

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    Review Details

    • Review fromDan K

      Date: 08/08/2023

      5 stars
      Blade HQ's customer service did a great job getting back to me quickly and helping me out.
    • Review fromBarry M

      Date: 08/07/2023

      5 stars
      I havent received my order yet, of course, it was just placed, but so far Im so impressed with this companys follow up and communication! I know from this, already, that it may be my first purchase but certainly wont be my last. It appears they value and appreciate their customers and that is something, unfortunately, that is rarely seen today!
    • Review fromBud W

      Date: 08/07/2023

      5 stars
      Quick response. I'll purchase again. But no senior discounts.im a happy camper...
    • Review fromChris B

      Date: 08/07/2023

      5 stars
      Ive shopped other Knife stores, but BHQ is by far the best. I dont need to shop around anymore. Everything I need is right here. Ordered a Benchmade Bugout ***** with the machined aluminum scales. I also had it engraved for my wife, for our anniversary. Everything was perfect, from the knife, to the engraving to the service and the shipping (free and super fast!). I cannot say enough good things about this business. They have earned my patronage for life. Well done BHQ! Thank you!
    • Review fromRobert B

      Date: 08/06/2023

      5 stars
      Great customer service. First time that I had to use it. No discrepancies. Thank you.
    • Review fromRobert M

      Date: 08/05/2023

      1 star
      They charged my card, and didn't send the product! I was not informed of this, and had to make the inquiry. I will be notifying my bank of this transaction immediately!
    • Review fromMike T

      Date: 08/05/2023

      5 stars
      It's always been a pleasure doing business with blade HQ. Very good selection and excellent customer service. Their return policy is hassle free. I've bought a lot of knives from them and if it wasn't what I was expecting they took care of it.
    • Review fromSash A

      Date: 08/05/2023

      5 stars
      ?? ?? ?? I hope to be one of the lucky winners for this project as well as my fellow team members who will continue to support this amazing ?? thanks
    • Review fromSampson L

      Date: 08/05/2023

      5 stars
      The have an excellent selection of products, great **************** and very fast Shipping. I have had nothing but wonderful experiences with BladeHQ. They have definitely made me a Customer for life
    • Review fromMark H

      Date: 08/04/2023

      5 stars
      Fantastic service. Had a shipping/product issue. Their customer service person got back to me within a day. Listened to my problem and the situation. Then found a way to help me get what I needed by the time I needed it. Their a class act ** my book.

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