We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Custom Knives

Blade HQ, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Blade HQ, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.48

    Average of 2,379 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Aidan E

      Date: 08/02/2023

      They canceled my order didnt give a clear reason why and now wont regund me

    • Oleg Y

      Date: 08/02/2023

      Bought knife, it was defective. Bladehq made return fast and easy. Friendly associates. Definitely will be doing business with again.

    • JUSTIN G

      Date: 08/02/2023

      The customer support was great - 5 of 5, polite and timely. The check out process was confusing and an extra step or two cumbersome (why the 4) - leading to the need for customer great support...

    • Gus M

      Date: 08/02/2023

      Great customer service and fast shipping. ********************** is a great place to shop if youre into knives.

    • Derek C

      Date: 08/02/2023

      My go-to place for anything sharp. **************** has always been very friendly and helpful; ****************** was super nice and resolved my latest issue right away! They are the best!!

    • Will E

      Date: 08/02/2023

      Excellent customer service. BHQ always does a great job. Above and beyond.

    • Mike S

      Date: 08/02/2023

      My issue was resolved in a timely manner and without question. Good service.

    • Martin V

      Date: 08/02/2023

      For weeks I have been trying to access my account and still cannot do so. For a few years now we have been buying knives not just for ourselves but as gifts for others. We have tried joining the Blade *************** and cannot do that either. I Have not had my issues resolved and have tried contacting for assistance numerous times. I would love to get assistance with the account and be able to order and gain rewards.

    • Manuel V

      Date: 08/01/2023

      Fantastic customer service! Super company to work with. I highly recommend Blade HQ to any one/every one.

    • Colin S

      Date: 08/01/2023

      Excellent service. Responded to my request for a return quickly.

    Blade HQ, LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.