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Business Profile

Hot Tub Manufacturer

Bullfrog International, LC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Bullfrog International, LC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bullfrog International, LC has 8 locations, listed below.

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    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Nora M

      Date: 11/01/2023

      Our Bullfrog spa is over 2 months late and contacting the salesman is a nightmare. Doesn't return calls. We should have looked at review before buying the spa!

    • SCOTT H

      Date: 09/11/2023

      I placed my order on 07/14/2023 with the expectation the spa would be installed during the week of 08/21/2023. It is now 09/12/2023 - no word from Bullfrog if my spa has been manufactured or shipped. I have left multiple messages with Bullfrog without any callback. CUSTOMER SERVICE *****.

    • Linda S

      Date: 08/07/2023

      Complete nightmare. We spent ****** on the Swim Spa S200. It came damaged from the factory. They had cross threaded a connection and it cracked. The spa sat empty for 4 weeks because they said they could not get the part from Bullfrog. It did not get resolved until we threatened to bring the spa back and dump it in the parking lot and they could give us back our ******. It was fixed for 2 weeks. I went out to check the water and our Spa was empty! Another leak in a different place. Still have not heard from Bullfrog even tho I sent several emails to customer escalations. There are no words in the vocabulary to describe how mad and disappointed we are. We will not be spending a dime on another Bullfrog product. DO NOT BUY !!!

    • Joe D

      Date: 06/25/2023

      Bought my spa in October of 2020, delivered in late December of 2020. I'm on my third leak, and customer service is extremely slow for fixing the first, then slow for the second and now still won't contact me to fix the third leak. It's under warranty and can say that those spa's manufactured during Covid-19 had subpar manufacturing and quality control. I would like to be able to contact someone at Bull Frog itself, but they won't speak to me. Really what they should do is replace my hot tub with a new one without continued leaks. I would not recommend buying a Bullfrog at all.

    • Bryon G

      Date: 10/05/2022

      This spa is falling apart. Side panels have warped and the pads are bubbling. Called to get service from distributor they have not returned call. Called back multiple times to have someone tell us they will call us back. Stay away from this spa. They claim to be reliable with great service. Our experience has been the opposite.

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