Factoring Services
FleetsmartsInformation and Alerts
Service Area
- Salt Lake County, UT
- USA
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning allegations from consumers that, without reaching any agreement or signing a contract, the business has filed a UCC lien against their business, requiring them to pay for its release. Additionally, they are facing challenges in contacting the business to obtain a Letter of Release (LOR). On January 14, 2025, BBB submitted a written request to the company encouraging them to address the pattern of complaints. The business has responded and agreed to take the following action:
The business will clarify UCC filing as "an intent to do business with them" in recorded phone calls and increase email support to further assist in providing understanding of the processes and fees. If unsuccessful in reducing the number of complaints including this issue, they may delay UCC filing until after the contract signing.
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