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Business Profile

Freight Containers

McClay Trading Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Containers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/13/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a storage container at a delivered quoted price of $3300. After the seller received my payment he sent me an email requesting and additional $1440.

  • Initial Complaint

    Date:09/20/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These guys are a scam. The advertise the selling of shipping containers but don’t have shipping containers. They don’t allow you to go to their address and see “their shipping containers” before you purchase. They require 100% upfront ($1800 to $3800) and promise to have it delivered within 24 hours. Once you pay, you get nothing. They are just a scam. They advertise your logo on their fake site to give customers the allusion of being a legit and reputable company. Please stop then.

  • Initial Complaint

    Date:09/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In June of 2022 I requested a quote from McClay Trading Solutions (ostensibly of Salt Lake City) for 3 each one-trip 20' storage containers with a personnel door installed, and delivered to Zip Code 84340. They supplied me with a quote of $6060 for the three containers delivered. They insisted that I wire the money to their Bank in New York as the only acceptable method of payment. I wired the money and sent them a copy of the receipt (attached below). A day or two later, they emailed me insisting that I pay an additional $1430 per container as a "refundable seating deposit) .(all emails attached in a word file). I declined saying that the agreement had been to deliver the containers within the scope of the original agreement and there was no mention of a 'Seating fee.' I wanted them to honor their agreement plus there were no standards mentioned for the seating or the membrane they also insisted on. There was no information of who would determine the amount of the refund, how it would be paid or when. As I have tried to get them to comply with the original agreement, I got a text saying that I would never see the containers.

  • Initial Complaint

    Date:08/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8/22/2022 They had an add on ksl for storage containers. I call them and they sent a quote for $1700 and $ 280 for delevery. The only payment they would accept was a wire transfer. Yah I was dumb for sending it. After paying I asked for contact with the delivery team. Received another emai saying I needed to pa o setting fee of $1440 that was refundable if the delevery went well. I replied I did not need or want setting just slide it on on the driveway and drive off. They refused to delever without the extra money. I called and told them we had a paid for quote and they said no delevery without more money. I told them I was not paying any more and return my wire payment. No reply.

McClay Trading Solutions, LLC is NOT a BBB Accredited Business.

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