Sporting Goods Retail
Geartrade.comAbout
About This Business
UnNew Outdoor.
Where adventurists buy and sell the gear we love for the outdoors we need.
Because gear belongs in the outdoors, not in a landfill. Here, adventurers, retailers, and manufacturers alike can use a common platform to sell their used, returned, and repaired gear. We equip and inspire outdoor adventurists with everything they need to get outside—on a budget that sure does feel nice.Products and Services
Years in Business: 25
Business Details
- Local BBB:
- BBB Mountain West
- BBB File Opened:
- 10/8/2009
- Business Started:
- 10/24/1999
- Business Started Locally:
- 10/24/2004
- Business Incorporated:
- 10/22/2004
- Type of Entity:
- Corporation
- Business Management:
- Mr. Rob Reinfurt, Customer Contact
Additional Contact Information
- Principal Contacts
- Mr. Rob Reinfurt, Customer Contact
- Customer Contacts
- Mr. Rob Reinfurt, Customer Contact
- Social Media
Additional Information
- Payment methods
- Amex, Visa, Mastercard, Discover, and Paypal
- Refund and Exchange Policy
Return Policy
Geartrade allows returns if the item was misrepresented on thewebsite, in size, color, or condition. If the item arrived damaged ornot as described, you may return it. Once your item has been delivered,buyers have 72 hours to contact Geartrade to initiate a return.
If you received an item that was misrepresented, please send us an email right away. We will mediate the return for you and make your lifeeasier—we spare you the confusing process you might find on othermarketplaces or classifieds. We have your back.
Items may not be returned due to improper sizing, fit,color, or change of mind. The ASK A QUESTION feature on each item pageis there for you to find out all information necessary for you to make apurchase decision.
Since Geartrade sends payment to the seller nine days after validtracking is confirmed, the buyer has 72 hours to inspect the item underthe Buyer Inspection Guarantee. 72 hours after the order has beendelivered, the buyer can no longer return an order because Geartrade hasalready sent payment to the seller. However, the buyer can negotiatethe return with the seller directly and we are happy to connect thebuyer and seller to mediate the situation.If a buyer chooses to send back an order to the seller using "returnto sender" through any carrier service, the buyer is responsible forthese return shipping costs. If you have a return, please contact usbefore you send the item back.
If you have a return, follow these two easy steps:
1. Send us an email with a brief explanation and a photo or two that shows how the item was misrepresented.
2. Let us know if you would like a full refund OR a partial credit incase you would like to keep the item, but feel the original price isunfair considering it's not as described.
- Business Categories
- Sporting Goods Retail, Online Shopping
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