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Business Profile

New Car Dealers

Ken Garff
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Garff has 80 locations, listed below.

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    Customer Review Ratings

    4.38

    Average of 1,892 Customer Reviews

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    Review Details

    • John F. S

      Date: 08/30/2023

      Fast, courteous and excellent service. Less than 2 hours for the whole job!

    • John B

      Date: 08/30/2023

      Fuel pump was diagnosed and repaired within 3 hours and under warranty as well.

    • Mark C

      Date: 08/30/2023

      Excellent service. Easy to deal thanks to Danielle really nice person

    • Eric K

      Date: 08/30/2023

      Great job-on time and enjoy the video of the car being worked on.

    • Shirley E

      Date: 08/30/2023

      ****** was so efficient and reliable managing my cars maintenance since then . Hes really on pro customers service beyond my expectations. Thats why I really rely on one person handling my cars maintenance. The finance manager and one of the sales rep were so helpful and efficient too. They helped me in renewing my reviver registration quickly . . Kudos to all ***************** crews. Ill be forever ******************

    • Christine K

      Date: 08/30/2023

      Left me hanging after I checked in my car and three hours later I finally found a person to allow me to pay and leave and then I wait 20 more minutes to locate my car and this is for a simple battery replacement

    • Miguel D

      Date: 08/30/2023

      Courteous professional service reps, nice waiting area, but very questionable tech quality control. My trust of this place went very low today. Took my car in for an ***************** that includes an inspection report. The inspection report stated that my battery was good/green yet the battery is very visibly oozing a lot of blue corrosion around the terminal. To miss that would have meant they never opened the hood. Now I wonder if they even changed my oil.

    • Shirley S

      Date: 08/30/2023

      ***** was prompt and attentive and offered great explanations for everything.

    • Kalsang

      Date: 08/30/2023

      I went there without appointment and they were happy to help. I had good time waiting for my car. Rafa was very knowledgeable and also recommended more maintenance needs to be done because of reaching one hundred thousand mileage. I really appreciate his honesty and his service oriented. I will go back and defiantly recommend this place. Thanks

    • Sherrie K

      Date: 08/30/2023

      Immediate check-in, everyone is kind and professional, service is completed quickly. Better than any service department for any make of car we've ever had.

    Ken Garff is BBB Accredited.

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