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Business Profile

New Car Dealers

Ken Garff

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Garff has 80 locations, listed below.

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    Customer Review Ratings

    4.38/5 stars

    Average of 1,893 Customer Reviews

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    Review Details

    • Review fromPAMELA H

      Date: 08/29/2023

      5 stars
      ****** WAS OUTSTANDING!PATIENT WHEN I ASKED QUESTIONS; NON-CONDISENDING.THERE WAS A SMILE IN HIS VOICE EVEN WHEN HE WAS INTERRUPTED BY ONE OF MY MULTIPLE QUERIES.HE APPEARED TO BE VERY THOROUGH IN THE PERFORMANCE OF HIS DUTES, AND KEEPING ME INFORMED. A VERY POSITIVE EXPERIENCE THAT CALMED THE ANXIETY THAT HAD CAUSED ME TO DELAY TAKING MY CAR IN TO BE SERVICED.I AM CONFIDENT I'LL HAVE NO MORE UNFOUNDED HESITATION IN THE FUTURE.MY CAR WILL BENEFIT. LAST BUT NOT LEAST, I AND MY CAR WERE RESPECTFULLY SERVICED IN A TIMELY MANNER.THANK YOU ******************.ALL YOUR STAFF THAT I CAME IN CONTACT WITH APPEARED TO BE HAPPY TO BE THERE AND OF ASSISTANCE TO ME.
    • Review fromSeyoon K

      Date: 08/29/2023

      1 star
      Minutes after getting ********************** the tire pressure alarm came on. Turns out that the technician overinflated them by clear miles (upper 30s psi) while putting the normal pressure on the report (33 psi). I lost all the trust.
    • Review fromNataliya R

      Date: 08/29/2023

      5 stars
      On my 3rd car from this location. Very knowledgeable and helpful staff. Location is clean and welcoming. Will be back!
    • Review fromKevin F

      Date: 08/29/2023

      1 star
      ******* ** location, very rude unprofessional, dishonest and disrespectful. Went in for tire rotation I pre paid for gave me a hard time after asking them to please take care of my rims, I marked tires and sure enough they did not rotate tires but stated verbally and thru invoice they completed it, also left oil dripping from every panel,fender hood and doors intentionally, big hand prints in oil all over the vehicle, no manager was in when I went to pick up vehicle and have called several times with no luck of getting in touch with anyone. Employees were extremely rude and disrespectful.
    • Review fromGary K

      Date: 08/29/2023

      1 star
      This is a high-pressure sales outfit. They tried to clip me for a "diagnostic fee" on a warranty repair. I avoid even driving past this place unless I have to, and when I do, I keep one hand on my billfold.
    • Review fromMike H

      Date: 08/29/2023

      1 star
      Terrible service and information. Service appointments take exponentially longer than quoted and no updates are given.
    • Review fromSaul K

      Date: 08/29/2023

      5 stars
      Excellent service. Was able to make appointment reservation for the exact time I needed.
    • Review fromIgnacio L

      Date: 08/29/2023

      5 stars
      Great customer service..I know they did their best to get me a great deal on the car that I purchased..
    • Review fromtom c

      Date: 08/29/2023

      5 stars
      Great service, with comfortable customer accommodation. *****, the service rep, was diligent and helpful.
    • Review fromAlice C

      Date: 08/28/2023

      5 stars
      I just bought a beautiful UX Hybrid from Lexus of Oxnard. Everyone was kind, knowledgeable and professional. I am so impressed with the service I received at Lexus. Thank you!

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