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Business Profile

New Car Dealers

Ken Garff
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Garff has 80 locations, listed below.

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    Customer Review Ratings

    4.38

    Average of 1,893 Customer Reviews

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    Review Details

    • John A

      Date: 05/05/2023

      I purchased the Advantage plan again and it went up in price again the car wash was broken , it seems why do they offer it in this plan if the service is always not working. Also the sales person Anthony was lacking in giving me details on services that were recommended and no videos were sent with the text to explain in detail. Also he was not there when I picked up my vehicle and other sales person Edwin failed to discuss it with me had me waiting longer for my vehicle. I am totally unhappy with their service.

    • Mark R

      Date: 05/05/2023

      Our service was easy to schedule, and was performed while I waited. All went smoothly and efficiently.

    • Mark N

      Date: 05/05/2023

      Danielle in service department is excellent. Quick and professional.
      Her communication skills were bright and she had a positive attitude.

    • Patty I

      Date: 05/05/2023

      Overall, their service and staff is great! Appointment was easy to get and they took care of our problem right away.

    • Alex N

      Date: 05/05/2023

      Nice customer service love going were I buy my truck since the first day I went to Toyota Culver City they treat me right and I love that I live in *****************************, and I still go to do my service on Culver City Toyota

    • Rick D

      Date: 05/05/2023

      Easy breezy beautiful Covergirl. Been coming to Culver City Toyota for years.

    • Dennis H

      Date: 05/05/2023

      Everyone was great. I had a tricky transaction paperwork wise and they got straight through it with no problems. Super friendly place to be.

    • Tyrone C

      Date: 05/05/2023

      I purchased my truck from ********** Toyota and has been a great experience ever since. I signed up with the deal for 3 oil changes and vehicle inspection. Thats where I met ****** a specialist in the service department. She has been very professional and knowledgeable. Whenever I reach out for repairs or questions she is responsive and quick to give me solutions. Also the employees there are very ********* and helpful.

    • John K

      Date: 05/05/2023

      Top notch from sales to service. Clean wait area and plenty of amenities to accommodate any wait time.

    • Alyssa H

      Date: 05/05/2023

      They're communicative, quick, and kind! I got a flat tire, found a tow through the HondaLink app and everything was taken care of super easily through there!

    Ken Garff is BBB Accredited.

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