Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Ken Garff

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ken Garff has 80 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.38/5 stars

    Average of 1,893 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromArturo H

      Date: 08/28/2023

      5 stars
      Good customer service, knowledgeable, friendly and helpful staff from parts to service department.
    • Review fromJessica O

      Date: 08/28/2023

      5 stars
      Great experience working with ****************, I love my new car!
    • Review fromEnrique T

      Date: 08/28/2023

      5 stars
      Great experience. Quick service. Let know what was going on through text and video the progress of scheduled maintenance and inspection.
    • Review fromJose I

      Date: 08/28/2023

      5 stars
      Very good crevice, kind and nice advisors. *********** was done within 90 minutes even i didn't book an appointment. I love the fact that they let me know in advance what my car will be needing for future repairs. That gives me time to plan ahead.
    • Review fromDede G

      Date: 08/28/2023

      5 stars
      Very professional and excellent service from ******************************************. Would recommend family and friends to ******.
    • Review fromSara D

      Date: 08/28/2023

      3 stars
      I called to get my scheduled maintenance performed andwas told valet service that picks up and drops off your car wasnt available until November because the person in charge of it was on vacation. So for now you must drop your car off and they request an Uber for you to take you home and back to the dealership when your car is ready. Actual service and service time was stellar. This is a 3 star review only because the valet service wasnt available and its ridiculous it isnt because one person is on vacation.
    • Review fromBranndi C

      Date: 08/28/2023

      5 stars
      Friendly staff and timely efficient. We always get our cars back better then we drop them off. Clean with no smoke scent.
    • Review fromJeff L

      Date: 08/27/2023

      5 stars
      Oxnard Lexus staff is very professional. It is always pleasant taking my car in for service there. P***** takes good care of you.
    • Review fromDANIEL B

      Date: 08/27/2023

      5 stars
      Genuine people to work with, a pleasure doing business with this establishment. I've purchased a lot of vehicles in my time and I truly believe this was the easiest and most enjoyable, thank you Lexus of Oxnard.
    • Review fromAndrea L

      Date: 08/27/2023

      5 stars
      Damieon helped me get the car I wanted. He made the buying process easy. Customer service was great. The finance guy Abdul was great too! Funny guy ??
      My first Honda so I am hoping its lives up to what was promised.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.