Sports and Recreation
Round House Racing - 5K Foam FestInformation and Alerts
Service Area
- Salt Lake County, UT
Alert Details
This business has 1 alert.
Out-of-Business known or suspected
The business' website indicates that they are no longer in business and that all future events have been cancelled. They also state that refunds will not be provided.
Consumers who have prepaid for an event with a credit card, are encouraged to contact their credit card company for possible assistance.
According to 5K Foam Fest website they have reached out to a separate company, Red Frog Events who have stepped up to offer a free registration to any of their 2014 or 2015 running events, which includes Warrior Dash, Epic Fail Challenge, Cocoa Classic, Bacon Chase, and more to come over the next year, to make up for the cancelled Round House Racing event you are registered for. You will receive an email from Red Frog Events with a promo code to the email address you registered with to 5K Foam Fest, good for one free registration and 25% off another registration.
Please do not reach out to Red Frog Events for any information other than discussing registering for one of their events. They do not have any direct affiliation with 5K Foam Fest and do not have details on the cancellation of events, other than offering you a free registration to one of their running series.
Important Information
Additional Info
On July 22,2014 BBB was informed that a 5K Foam Fest event scheduled for July 26, 2014 in Grand Rapids, MI was cancelled. This is in addition to the information provided to BBB on July 16, 2014, that a 5K Foam Fest event scheduled for July 19, 2014 in Garrettsville, Ohio was cancelled abruptly by this business. Participants tell BBB they paid advance registration fees to Round House Racing ranging from $45-$75 and cannot obtain a refund. Another event in California has also been cancelled. Participants received an email from the business that they will be in touch as they look to reschedule the event.
The website for this business states that Foam Fest does not issue refunds or partial refunds regardless of circumstances. In addition, the website currently states that all events have been cancelled.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.