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Business Profile

Gourmet Store

Redstone Olive Oil LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Redstone Olive Oil LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Greg G

      Date: 08/22/2023

      Greg G

      Date: 08/22/2023

      False advertising.would not honor an email circular the issued to me. BEWARE

      Redstone Olive Oil LLC

      Date: 08/23/2023

      Hello ****,Thank you for your interest in our products and for responding to our recent e-mail. We apologize if any aspect of this was confusing. We have been using this email for some time and this is the first time anyone felt misled by it.The Redstone Rewards email specifically references 3 (header) topics related to our easy-to-use and very popular "rewards" program.The three header topics are:(1) Ways to Earn - GET TO FREE FASTER (EARN NOW)(2) Ways to Redeem - CHOOSE YOUR FREEBIE 3) REFERRALS - They get / You get".Under "Ways to Redeem" (Redstone Reward points, referenced throughout the email as the topic, under "CHOOSE YOUR FREEBIE", the first line specifically states that you will receive a $14.00 off coupon when you spend $20.00 + redeeming 260 points".In this case, you stated to our staff member that you felt misled by this. We researched your prior spending with Redstone and determined you have (19) points from your first order on 8/1/23 (15) bonus points on 8/21/23 (for signing up for our rewards program)A total of 34 points accumulated in your rewards account.During the sign-up process on 8/21, the details of the program are there as well.As such, unfortunately, you do not qualify for the $14.00 off coupon offer.As a small, local business, we always strive to improve and will take this opportunity to improve. Hope this helps explain the program. ****

    Redstone Olive Oil LLC is NOT a BBB Accredited Business.

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