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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76

Average of 578 Customer Reviews

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Review Details

  • Renota R

    Date: 09/09/2022

    Best shoes I ever owned instant pain relief, at the end of my shift my feet don't hurt anymore. If you suffer from planters facciitis these are the best shoes for you!

  • Marlene C

    Date: 09/08/2022

    Marlene C

    Date: 09/08/2022

    Great service. **** was so much help especially getting my password straightened out so I could use my reward points. Love the shoes. Have 3 pair of boots and one pair of sneakers. Now I've ordered the sandle like footwear.

    KURU Footwear

    Date: 09/20/2022

    Excellent choices to put on your feet! WE match excellent customer experiences with excellent shoes to give you the best of it all! Thank you for the 5 star review.

  • Shaun Ann M

    Date: 09/08/2022

    Great service. Received an answer quickly. Really helps to get the specific shoe to address my needs.

  • Alex M

    Date: 09/07/2022

    Great experience ordering shoes through Kuru footwear -when you call ( even on a busy day ) someone answers the phone within 1-2 minutes. I really enjoyed the hassle free process of ordering shoes with the Kuru Guru's ( phone sales reps ) as they were all courteous, knowledgeable and efficient. You can tell that taking care of their customers is a priority to them and it makes it that much more pleasant to do business with them.

  • Meherunnissa K

    Date: 09/01/2022

    Meherunnissa K

    Date: 09/01/2022

    Was having problems ordering online as wrong address for my card kept coming in so i called instead. **** spoke to me and such a polite girl. I was so touched by her helpfulness and knowledge. She is the true meaning of ***************** So happy. This was my first order and first experience with Kuru Footwear. Thanks Brea.

    KURU Footwear

    Date: 09/20/2022

    **** is truly amazing and is one of our Senior GURU's that knows it all and shares it all with her peers and customers. We are glad you were able to experience her expertise.

  • Stephen B

    Date: 09/01/2022

    **** was terrific and she helped me fix my issue immediately. You should use brae as an example of what you should hire for the future

  • Shane S

    Date: 08/29/2022

    Shane S

    Date: 08/29/2022

    I have 4 pairs of Kuru shoes now, 2 Chicanes and 2 Quantum. Very different styles for different purposes but both are very well made and very comfortable. The Quantums are some of the most comfortable sneakers I've ever worn, they're just super comfortable and i want to wear them every day...and the Chicanes are sturdy and versatile hiking/trail/daily shoes. Both have helped my knee pain and PF a great deal. I am a Kuru convert and I have other brands in my closet but I never want to wear them, because the Kuru feel is unmatched.

    KURU Footwear

    Date: 09/20/2022

    2, 4, 6, 8, who do we appreciate? YOU, YOU, YOU! Thank you for being a convert to KURU Footwear and hope you continue to buy our shoes and spread the good news to all your friends and family.

  • Sandy S

    Date: 08/27/2022

    **** did not work out for me, so much pain after 4 weeks of wearing, I could not walk. I had trouble returning, my fault, I did not receive call backs when a rep said they would. Sad

  • Denise G

    Date: 08/26/2022

    Denise G

    Date: 08/26/2022

    I had an issue with my email address and I needed to change it, **** was able to get it set for me. Thank you ****. I have been a Kuru customer for many years, great product.

    KURU Footwear

    Date: 09/20/2022

    We love our lifers! We will always do what we can to make things right for your feet! Happy walking!

  • BEVERLY C

    Date: 08/25/2022

    BEVERLY C

    Date: 08/25/2022

    Ordered a pair for my husband after his foot injury. Worked great for the first 3 months. Have been trying to get a replacement insole since we are now for well over 6 months if not longer of dealing with the people who handle the customer service who tell you it's been mailed but it never shows up. Seriously disappointed after paying over $160 for a pair of shoes. If I could leave a zero I would!

    KURU Footwear

    Date: 09/20/2022

    We apologize for your experience and strive to do our best with every inquiry. We will follow up with your information and reach out when possible. Otherwise you are welcome to contact us at ************ and ask for the Director of CX or the Manager of CX to hopefully do right by you. Thank you for your feedback and hopefully the opportunity to remedy this situation.

KURU Footwear is NOT a BBB Accredited Business.

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