We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76

Average of 578 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • sandra n

    Date: 07/25/2022

    sandra n

    Date: 07/25/2022

    ******* did an amazing job on her customer service. She went up and beyond what she normally had to do, to help me out. I am very great full for her service, and the company policy that I purchased my shoes at.

    KURU Footwear

    Date: 08/31/2022

    thank you for the feedback!

  • John S

    Date: 07/25/2022

    John S

    Date: 07/25/2022

    Brae was excellent to talk to, thank you for your help.

    KURU Footwear

    Date: 08/31/2022

    Brae is the best! Thank you for the 5 star review.

  • susan w

    Date: 07/25/2022

    susan w

    Date: 07/25/2022

    The young woman with whom I spoke was truly sorry that the shoes would not fit and did not try to sell me any other shoes. I really appreciated that this is not a high pressure on the customer business

    KURU Footwear

    Date: 08/31/2022

    We don't do just what's right, we do the right things. Never any pressure, just the support you deserve, hopefully in your shoes.

  • Suzie B

    Date: 07/23/2022

    Suzie B

    Date: 07/23/2022

    Excellent product and the ********************* Ive ever experienced! Im 75 years old and 25 years work experience in **************** for a large ************************** The Kuru Footwear team could have put our team to shame. I have major foot issues with Hammer Toes after running marathons for years, plus high heels for work. Kuru shoes have helped me tremendously. ********************* ******, **

    KURU Footwear

    Date: 08/31/2022

    We appreciate your feedback! WE pride ourselves in doing the right thing for our customers. Thank you for the 5 star review

  • Susan H

    Date: 07/22/2022

    Susan H

    Date: 07/22/2022

    I have been dealing with this company for several orders. I have been very happy with the prompt responses to my queries and they are very efficient at returns and refunds I can highly recommend this company for their specialty shoes to anyone who has a foot issue.

    KURU Footwear

    Date: 08/08/2022

    We love making our customers happy, especially when it comes to foot issues. Thank you for your great feedback and review.

  • Franny K

    Date: 07/22/2022

    Franny K

    Date: 07/22/2022

    Just completed the purchase process so I havent received my sandals yet but the customer service with Brae was super. She was patient knowledgeable and very supportive of my issues. I give Brae a **********. I hope the sandals are as terrific as she was!

    KURU Footwear

    Date: 08/08/2022

    Brae does deserve a high 5 and so do you for choosing the best footwear around, KURU Footwear! WE are here for you throughout the process.

  • Cyndi H

    Date: 07/21/2022

    Cyndi H

    Date: 07/21/2022

    KURU has the BEST **************** you could ask for. So very helpful when you contact them and the most WONDERFUL PRODUCTS that have saved my feet.

    KURU Footwear

    Date: 08/08/2022

    We want to always provide the best experiences for the best people out there...our customers just like you!Thank you for your review and feedback!

  • Eleanor D

    Date: 07/21/2022

    Eleanor D

    Date: 07/21/2022

    I dealt with Brae on the phone. Not only was she helpful was she was very friendly and complimentary!*******

    KURU Footwear

    Date: 08/08/2022

    We are so pleased that you received excellent service. We will continue to provide you with the level of service you expect.

KURU Footwear is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.