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Business Profile

Towing Company

Roadside Rescue, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/29/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 4/28/24 My daughter was at her father she was running something in and was in there for less than 5 minutes came out her car was towed. there is a sign saying it will be towed if parked but no company name or number to even call to let you know how to get your car back her dad called his friend to get the number when my daughter called the guy who had her car said he would bring it back for 370 cash only. of course, she didn't have the money, so she called me and of course i gave it to the she just had a baby and needs her car. when the car was brought back that night it was brought back with a pick-up truck so logo on the truck, he didn't give her a invoice when she got the invoice the next day, he charged us for a day in inbound and it says it was given back to us the 29th at 10:14 when she was at work with the car. when we called to complain about the invoice, he told my husband that he gets us for harassment and i looked up the entity at work and it has been expired. so, he is running this business off of a expired entity my next call is DOT to check on the DOT license

Roadside Rescue, Inc. is NOT a BBB Accredited Business.

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