Reviews
Customer Review Ratings
Average of 74 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJames S
Date: 07/11/2025
5 starsJames S
Date: 07/11/2025
Really great experience. Thorough install. Completed on time. House is quieter from traffic noise, stays warmer in the winter and cooler in the summer. Highly recommend Anderson Replacement Windows by Richmond Window.
Richmond Window Corporation
Date: 07/15/2025
Thank you so much for your review and for highly recommending us. We're thrilled to hear that your new replacement windows are making such a differencereducing traffic noise and helping keep your home warmer in the winter and cooler in the summer. Your feedback means a lot to our team, and we're so glad you're enjoying the results!Review fromSteve A
Date: 06/30/2025
5 starsSteve A
Date: 06/30/2025
My experience with Renewal by Andersen has been exceptional! The workers were skilled, professional, and very knowledgeable. I am happy to recommend them and their products!Richmond Window Corporation
Date: 07/11/2025
Thank you for recommending us, *****!Review fromJeanne H
Date: 06/14/2025
5 starsJeanne H
Date: 06/14/2025
Our experience with ******* C and Renewal was excellent! He was very informative. The quality of windows are exceptional! We couldnt be happier! We will definitely invite Renewal back when further work is needed!Richmond Window Corporation
Date: 07/15/2025
Thank you so much for your kind words and review. We're thrilled to hear that you had an excellent experience and that you're happy with the quality of your new windows. It's great to know our representative was informative and made the process smooth for you. We truly appreciate your trust in Renewal by Andersen and look forward to working with you again when you're ready for more improvements!Review fromWade S
Date: 06/05/2025
5 starsWade S
Date: 06/05/2025
We had windows installed in 2022 for our 22 year old house. The windows installed were of great quality. The new windows eliminated the air coming in during the winter. They are easy to use and clean. Our Representative ******* even came out recently to check on them , which we appreciate. I highly recommend them and will be doing more business with them in the future.Richmond Window Corporation
Date: 06/17/2025
Thank you for the detailed review, ****! We appreciate your business.Review fromRegina H
Date: 04/30/2025
5 starsRegina H
Date: 04/30/2025
After having experienced vinyl window replacements in another home, I went straight to *** for our next new-to-us home window replacements." The window are everything I hoped they would be. Today I had a follow up visit to make sure all locks, etc. were working correctly. ******* *. carefully inspected each window. It was nice to have this kind of followup!Richmond Window Corporation
Date: 05/10/2025
******, thank you for taking the time to leave us a review! We are pleased to hear your replacement windows are everything you were looking for and the anniversary visit went well.Review fromElaine Z
Date: 04/08/2025
5 starsElaine Z
Date: 04/08/2025
Great experience. They were knowledgeable, courteous and quick with install!Richmond Window Corporation
Date: 04/22/2025
Thank you for taking the time to leave us a review, ******! We're glad to hear you had a great experience.Review fromLiz M
Date: 03/22/2025
5 starsLiz M
Date: 03/22/2025
From start to finish- honestly the best experience Ive had with home repair/replacement work.Everybody shows up- on time! The company assigns a representative who is your sole point of contact throughout the project should you have questions or concerns. Everyone I worked with was professional, informative, patient and pleasant. And of course- Workmanship and product were excellent! Highly Recommend!Richmond Window Corporation
Date: 04/03/2025
***, thank you for taking the time to leave a detailed review of your experience with Renewal by Andersen. We really appreciate your business!Review fromInka G
Date: 03/18/2025
5 starsInka G
Date: 03/18/2025
We live in an old house and needed very big, custom-made windows. Not many manufacturers even make those. Now that they are installed, they make a big difference in our heating and cooling bills. They are very good quality, and the installers were super-nice and very efficient. We were prepared for a long delivery time, but everything went much faster than expected.Richmond Window Corporation
Date: 03/30/2025
Inka, thank you for taking time to leave a detailed review. We are grateful for your business and are happy that our custom replacement windows worked well for your older home.Review fromSusan L
Date: 03/06/2025
5 starsSusan L
Date: 03/06/2025
Weve enjoyed every step of the Renewel by ******** window replacement process. My folks had windows replaced in this house 20 years ago, and they have not had one issue. So we just replaced the remaining five more. Its so nice to work with these courteous and professional craftsmen, and they even come for wellness checks. What more could you ask?Richmond Window Corporation
Date: 03/15/2025
*****, we are very happy to have provided you with such a positive experience! Thank you for leaving us a five star review.Review fromClarence S
Date: 02/25/2025
5 starsClarence S
Date: 02/25/2025
Great windows great service. Work was great. Repair was great and on timeRichmond Window Corporation
Date: 03/07/2025
Thank you for the five star review, ********!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.