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Business Profile

Communications

GTT Communications, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for GTT Communications, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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GTT Communications, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • char s

      Date: 10/15/2024

      My company was with another communications company acquired by *** so we were forced into their services in a sense. Their prices are incredibly high comp[ared to any other canadian suppliers and they continually increase prices. They have no customer service or location in ****** and are to far removed from their 3rd party techs here so if anything goes wrong you will left in the lurch,. Even though they have no contracts with customers they expect you to adhere to internal policies that are not shared with customers. Language barriers are evident and phone calls are difficult to understand and e-mails are aggravating due to poor comprehension from the *** responder. They should not be operating in ****** without a Canadian base period!

    • Mary L

      Date: 09/23/2022

      GTT is a company I would NEVER recommend. We had ACCESS Point which became GTT. We cancelled our service but they continued to bill for services at a closed location. We never recevied a notice after the last bill was paid in 2/2019. Then in 9/2022 we get a notice from a collection company (over 3 years later) that we owe money and need to make a full payment for services from 3/2019-12/2020. I requested all the invoices which did not show non-payment or past due balances. After showing the errors, they would not compromise. They told us we owe for the services as it was our responsbility to ensure payment. I would negative stars if I could.

    GTT Communications, Inc. is NOT a BBB Accredited Business.

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