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Business Profile

New Car Dealers

Southern Chrysler, Dodge, Jeep, Ram of Newport News
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Southern Chrysler, Dodge, Jeep, Ram of Newport News's headquarters and its corporate-owned locations. To view all corporate locations, see

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Southern Chrysler, Dodge, Jeep, Ram of Newport News has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Howard W

      Date: 10/07/2022

      After all said and done. I have been screwed all over the place. Changed tires did not put sensors in. Fixed it but did not work inside tire pressure on computer said I didn't think of that What. Then broke door fixing window. Fixed Then window fell off track. And said not there problem so I have to pay **** to fix. what don't even want to talk about the detailing. Wow. Once paid I have been joked around. Best way to put it. I bought 4 cars. By far the worst place. Jr. Be written a new one later. Lot more they put me through. And still have my TRUCK. not cool

    • Kimberly F

      Date: 08/02/2022

      I have been scammed by the twice
      I took my husband's van in for repair on the sliding door, it was under warranty, the quoted 8 hours of labor, The warranty company would only pay for 2 hours. After several days of phone calls and begging the warranty company worked with us and would allow 4 hours however Checkered flag insisted it would take 8 hours and we had to pay the difference. I finally had enough and took the van 2 hours away to have another dealership look at it. it took them 3 hours to fix. The warranty was awesome we didn't have to repay the deductible at the second dealership they covered it. The second time was a key fob was not working, I went back to Checkered flag because of proximity after all how hard can it be to program a key fob. after paying almost **** for a new key fob and quoted almost **** for programing they charged me an extra *** for waste removal.. Exactly what waste did they remove, they gave me the old key fob back with the new one. it wasn't like they had to dispose of old oil. When questioned about the fee I was told it is a standard office fee. So they charged me ** dollars to make and keep an appointment...I will drive 2 hours using them with increase in gas prices to avoid them again.. That is a scam.. I have to provide a star rating,, I would choose 0 but I have to mark at least 1.

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