Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Restaurants

Penny Lane Pub

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromEric H

    Date: 11/18/2022

    1 star
    I was told because I don't drink, I don't belong there. I don't drink. I have a lot of trauma associated with consuming alcohol. I went to Penny Lane to do a little work because it seemed unique and interesting with a good atmosphere. That lasted for about 5 minutes, before the bartender (******, I believe) told me that by being there - by taking up a seat - and not drinking, I was costing him money. He effectively told me to leave and go find a coffeeshop where people don't care if I take up space because he was trying to run a business. A business that, at the time, was not packed and it wasn't like there were people waiting to take my seat. I wasn't taking anything from ******** business except his idea of the potential money he might have made if someone had been waiting to order. But in that moment, instead of being kind to someone doing him no harm, he chose to be cruel.I've spent my life explaining to people why I don't drink, but this was the first time I've actually been treated badly for it. I won't be back and if you're the kind of person who also doesn't drink, but is just looking for an interesting time in an interesting place, be aware, ****** is not ok with you wanting that.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.