Tree Services
Kono Tree Care, LLCInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
Kono Tree Care, LLC has been the subject of a BBB advertising challenge referencing the company's satisfaction guarantee claim on their website konotreecare.com.
Specifically, the company's use of the claim that "We (Kono Tree Care LLC) guarantee your satisfaction" does not meet Better Business Bureau Code of Advertising guidelines unless substantiated.
According to the guidelines: "When "we guarantee your satisfaction" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
On August 1, 2022, BBB requested written clarification from the company on the specifics of their guarantee claim and offered modification options for their advertisement to resolve the issue.
Kono Tree Care LLC has failed to respond to the BBB regarding this ad challenge.
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