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Business Profile

Swimming Pools

Boyer Mountain Pool

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDori J

    Date: 08/15/2023

    1 star
    Im writing this a year after pool was finally finished. Buyer beware! Cost add ons were ridiculous! Pool and install started at 80k and ended up at 100k. We almost cancelled. Change orders came after the work was done. Terrible communication to us about everything. I know there are many customers who feel the same way we do. Yet I cant find any bad reviews anywhere besides the one above. Pool delivery happened without any warning. This company is making tons of money with these change orders. We were actually charged for 16 full loads of gravel when there were actually 9. Luckily we had a trail cam set up and saw exactly how many loads were delivered in a small dump truck. Change order for 9k sent by email after work was completed. Pool price went up twice after contract signed. Ask lots of questions and get in writing! *********** was a complete joke. AgainBuyer bewareWe are convinced that no bad reviews posted are because customers are afraid of repercussions. We are as well but, people need to know what others went through.
  • Review fromChad G

    Date: 03/21/2023

    5 stars
    I researched several pool contractors here in the **********. Boyer was prompt in their response, their sales process was transparent, and the installation went well. They even came out to show me how the equipment works, and did a pool cleaning demo. We need more businesses like this that know what customer service still means!

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