Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cooking Utensils

Rena Ware International Inc

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRoger C

    Date: 12/05/2023

    1 star

    Roger C

    Date: 12/05/2023

    I have tried to contact the company via phone and email multiple times over the past 3 weeks without success. I have left voicemails and sent emails on their website, and yet have not received a reply. I am assisting my mother in obtaining replacements for her cookware. Its very sad that she has owned these cookware for more than 40 years to realize now that their customer service isnt as expected.

    Rena Ware International Inc

    Date: 12/06/2023

    Hi ************** see your order was shipped and should be delivered on 12/8. With the holidays and a recent warehouse move, some orders were moving slower than normal. Thanks for your patience!
  • Review fromIrene S

    Date: 09/25/2023

    5 stars
    Ive had these pots and pans for over 22 years now. I originally purchased them in ****. I am beyond satisfied & as I can tell they will last many lifetimes! I am so happy to be able to write this review. Thank you *****************!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.