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Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ziply Fiber has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.53/5 stars

    Average of 1,482 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBud B

      Date: 07/13/2025

      5 stars
      **************** was helpful, fair and thoughtful in handling the restarting my service after a short pause caused by my credit card getting compromised.
    • Review fromDonald W

      Date: 07/08/2025

      5 stars
      It's not customer service very pleasant experience highly recommend it
    • Review fromGail C

      Date: 07/04/2025

      5 stars
      My problem accessing my voicemail was corrected quickly and professionally. I appreciate the quick response and the follow up call.
    • Review fromShalline N

      Date: 06/25/2025

      5 stars
      Excellent service! My tech helped me with everything. He was knowledgeable and fast.
    • Review fromGary E

      Date: 06/25/2025

      5 stars
      customer service was professional, courteous and helpful in answering my questions, and they resolved the questions I had quicklly.
    • Review fromKarla F

      Date: 06/21/2025

      5 stars
      When in doubt, leave it out, but not so, this service is awesome. 10 out of 10. PERIOD.
    • Review fromJoe H

      Date: 06/06/2025

      4 stars

      Joe H

      Date: 06/06/2025

      All good except a glitch in **** pay system thanks

      Ziply Fiber

      Date: 06/11/2025

      Hi ***. We appreciate the feedback. If you experience any issues with autopay, please let us know via email at ************************************* at your earliest convenience. Thank you. 
    • Review fromNellie R

      Date: 06/05/2025

      5 stars
      Excellent care, coverage and communication. Very helpful, informative and reliable. Thank you
    • Review fromRon P

      Date: 06/03/2025

      5 stars

      Ron P

      Date: 06/03/2025

      Easy to deal with and provides great and reliable service.

      Ziply Fiber

      Date: 06/11/2025

      Hi ***. Thank you for leaving us feedback, we appreciate it!
    • Review fromReid A

      Date: 05/29/2025

      5 stars
      Wanted downgrade my internet speed - didn't need the higher bandwidths. Got connected to a *** quickly and the change was efficiently made, billing adjusted, and discount provided. Very happy with the service.

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