RV Equipment
Chuckwalla LLCAbout
About This Business
Products and Services
Years in Business: 9
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 4/16/2017
- Business Started:
- 3/5/2016
- Business Started Locally:
- 3/5/2016
- Business Incorporated:
- 3/5/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Allterraindepot.com
- Business Management:
- Mr. Bret Peck, Owner
Additional Contact Information
- Principal Contacts
- Mr. Bret Peck, Owner
- Customer Contacts
- Mr. Bret Peck, Owner
- Additional Phone Numbers
- Other Phone: (509) 222-8733
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
We accept all major credit cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club.
We also accept Paypal
- Refund and Exchange Policy
We understand that occasionally a customer will purchase an item that does not fit their needs. We are committed to working on an individual basis with our customers to solve any issues and provide the best possible service. If you are not 100% satisfied, you may return your order to us within the first 30 days after delivery*.
To make your return as easy as possible, review the following checklist for what items are required for a return.
All returns must include:
Product(s) Ordered in Original Condition
Original Packaging
All Included Accessories & MaterialsA Return Merchandise Authorization Number (RMA) – This will be provided to you by a customer service expert when you schedule your return. To obtain an RMA, please contact one of our customer service experts Monday through Friday 8 a.m. to 5 p.m. PST at (866) 506-0955, or by email at [email protected].
Shipping costs are not refundable and the customer is responsible for the cost of the return shipping.
In addition, there may be a 15-20% restocking fee on some returned merchandised based on our manufacturer agreements.
Returns that are a result of our error, a credit or replacement will be issued plus reimbursement of any freight charges incurred.
Damaged Shipments
You should immediately inspect the order upon delivery and notify us of any damage within 48 hours of delivery (excluding holidays and weekends) at 1-866-506-0955.Defective Products
Most of our products are drop shipped directly from the manufacturer, and therefore it is possible a defective product could be shipped. If you receive a defective product, you will need to contact the manufacturer. All warranty service for customers is provided by the manufacturer of the product purchased. Please check your owner's manual for the customer service number of the manufacturer of the product you purchased. If you cannot locate the number, please call us at 1-866-506-0955We will not replace or exchange defective products that fall under the manufacturer's warranty coverage. All warranty service for original customers is provided by the manufacturer of the product purchased. Please check your owner's manual for the customer service number of the manufacturer of the product you purchased. If you cannot locate the number, please call us at 1-866-506-0955
- Business Categories
- RV Equipment, Auto Accessories, Specialty Auto Parts, Car Bumpers, Winches
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