Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Driving Lessons

911 Driving School of Kent

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driving Lessons.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSean C

    Date: 12/21/2022

    1 star
    This location has chosen to not provide the service they marketed, instead they kept our money, dropped my daughter from the class and said she will have to start over citing bogus laws that have been verified by the ** DOL as wrongful. This company has a History of the same and has required us to seek legal counsel to assure they are dealt with legally. We have emails showing their rude harassing behavior as do many other former customers. This has been escalated to the state level at this point and a law firm has been retained to handle.This company markets they employ firefighters and police, yet fraudulently acted this way to a Combat Veteran and retired Firefighter. More than happy to provide emails showing how many times we have tried to nail down times and dates to finish the class, each time receiving a scolding rude reply from the company. They continue to accept customers and take their money knowing they cannot provide the entire class at all or in a timely manner whatsoever. We asked in Nov, which was 5 months after they took our money, and were told they still had not done the class before ours, yet they took our money. And 40 some others that were in my daughters class!We assure you that we will go to all legal lengths to shut this location down and hold those involved legally and financially responsible.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.