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Business Profile

Nail Salon

Babygee's Nail Bar

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/21/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    13 May, I purchased a $75 gift card with Baby ***** Nail Bar for my wife through the website since the store was closed when I went by. There was no indication the store was not yet open. Upon trying to schedule an appointment to use the gift card, I was told they wouldn't be open until sometime in June. Last week, on 17 AUG, I tried following up to schedule her an appointment to use the gift card for her birthday and none of the numbers on the website worked. I drove to the store to try in person and the lady working there told me the store changed ownership since I bought the gift card and the former owner didn't tell her about the gift cards. She said she has had multiple people come in with them and the best she could do was give half price service at a loss to herself. She said the former owner didn't pass on the money from the gift cards and she couldn't/wouldn't honor the $75. She suggested I try to contact the former owner using the email address from the website. I simply wish for the money back or the gift card to be honored for its full value.

Babygee's Nail Bar is NOT a BBB Accredited Business.

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