We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Digital Marketing

TD Grace LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/08/2023

    Type:Problems with Product/Service
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ongoing for about 6mo. Meetings thru ZOOM for investment into E book franchise.Sent them $7000.00 for the investment in a bank certified check on June 30, 2023. Another check sent to another person for administrative fees. Can't get in contact with anyone. No answer to msg and no way to contact by phone.

    Business Response

    Date: 08/16/2023

    This is not my company who signed this person up. MMI is not my company? This person is not mentored or signed up by me. I have no idea who has his funds to give him a full refund.

  • Initial Complaint

    Date:08/08/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction (mailed checks) 06-27-2023 total amount of ****** in form of three checks ****** to purchase program made out to MMI, ***** for marketing made out to MMI @ MMI *********************************************. A third check made out to a *********************** for 847 for admin fees @ *********************** **** ********* ***** ***** ***** What they committed to me was that they where telling me the truth that the information they where providing in the sales information and the our most recent proof videos which are new members first months testimonials where true and factual video testimonials with new member results like **** in first 3 days ****** in first 3 weeks 10,000in first 2 weeks and 20 to ****** in the first month The program has 4 product levels 1.Gold package ***** 2. platinum ***** 3. Diamond ****** 4.ultra royal ****** they pay 50% of sales A couple of days into it after they have you hooked on believing the first month new member testimonials are true and factual they spring the action takers bonus on you which is if you come in at the top level within 48 hrs you will get 75% at all levels.Well i had only planned on joining at the gold level ***** bu a whole 25% more with results like that who would not want to come in at the top level. At that point in time and it felt like a good idea to come in at the top level 25%more thats huge.I look back now and I cant even beleave I did that.It kinda allmost felt like I was giving them a one-month loan with returns like that I should have my investment back the first month for sure by the second. Now this is being marketred as a business in a box all you have to do buy the program and pay for marketing they close the sale and and you get your % of the sale.So I send the checks my marketing starts and I start attending these group skpe meetings with a so called success coach and in these meeting the narrative starts to change the new narrative is you are not going to make any sales in your first month in fact it probably will take a few months to get that first sale but this program works all you gotta do is keep shoveling boatloads of cash into marketing and evenualy you will get your first sale someday. Wow what a huge contrast to the narrative I got from sale materal and 2,3 week and month new member testimonials the things that convincted to write a check in the first place,with that and the fact I got 0 sales from my first ***** ad buy2x500 2 buys is when I realized I was duped not only duped once they had me believing the fake testimonials then comes the action takers bonus so they can cajole you to buy in in top spot. I tried to talk to the so-called success coach about the false testimonials but He wants no part of that at all.All he wants to talk about are the numbers. So right now I feel like the stupidest person in the world for falling for this Bull**t. at this point I have told them how I feel about the whole situation and that their are only 2 possible outcomes 1. they give me my money back or I will file complaints to proper authorities .

    Business Response

    Date: 08/16/2023

    This is not my company who signed this person up. MMI is not my company? This person is not mentored or signed up by me. I have no idea who has his funds to give him a full refund..

TD Grace LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.