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Business Profile

Resort

MarDon Resort

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mandy B

    Date: 08/15/2023

    Regarding our stay, I read on the website cottages with full kitchens. Which would imply the cottage has an oven. All the groceries and meal planning, required an oven. Imagine my surprise when the food I brought, was useless. We dined at the restaurant and trashed our dinner plans at the cottage. If those things werent enough to upset someone, the concrete right outside the cottage has a 1-2 inch lip. My boyfriend ended up catching and ripping part off his toe. We attempted to clean the blood up, but it stained the concrete and my boyfriends toe is injured pretty badly. The following night after the toe incident, our zero gravity chair and life jacket gets stolen. We scoured the whole resort looking for our stolen chair. We asked residents as well as maintenance crews, with no luck. We were forced to extend our trip another night because my BFs truck tire blew out and we had to ship a tire in. We reserved the cottage another night and hadnt had a chance to move the tent from the spot we were forced to purchase. We were quickly reminded it must be removed. Yet again, went to the office to reserve another night for a tent - while seeing multiple tents on RV spots. Frustrating. After the letdowns of this trip, injury/incorrect kitchen description/safety and door functionality, we are exploring other options within the area. Disappointed in the resort is a total understatement. To further not disappoint, I think these items should be handled/addressed. We would also like to add, maintenance came out at 10:30am today, before check out time. We were not fully cleared out. This made things a bit uncomfortable and cramped. Im guessing the previous guests also complained about the door and thats their reason for randomly showing up.

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