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Business Profile

International Mailing Services

Mail A Letter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in International Mailing Services.

Reviews

Customer Review Ratings

1.8/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromCj T

    Date: 05/27/2025

    1 star
    Should be illegal at this point. Someone is collecting payments from customers using this site but the services seem to have been dormant for a decade according to my research. This is pure scam and has to be theft. Paid for mail and doubt anyone has received the letters, and theres zero ability to contact customer support.
  • Review fromD. M

    Date: 10/16/2024

    5 stars
    I have been a customer of ************************** for over 12+ years, and I can confidently say that I have never encountered any issues with their service. Their reliability and consistent performance have made my experience seamless and stress-free. I appreciate the ease of use and the quality of service they provide. I highly recommend them to anyone looking for dependable mail services!
  • Review fromBertil A.

    Date: 05/23/2024

    1 star
    I have sent several letters but I am doubtful recipients are receiving them. Seem to be no normal response from anybody.Contact page never works....I have to go elsewhere for my letter sending.....
  • Review fromPam M

    Date: 08/26/2023

    1 star
    As others have stated, the staff is impossible to reach. So if you have problems (after the fact), contact your bank and dispute the charges. Also I will be following the advice of the other reviewer who said to delete all your address books. Good idea.I tried calling the phone number on their website, and was immediately disconnected every time. The Contact Us webpage will let you enter your comments, but when you click the "submit" button, the webpage shows a message "Error: Your page seems to have jammed. We've alerted support ... " Whatever information you entered is lost, so if you actually spent a few minutes collecting data such as order numbers, or webpage URLs, kiss your info and time goodbye.I would not be deterred, though, and I went to the extra effort and found an email to which I could write (careers[at]mailaletter[dot]com) When I sent an email to it, their computer system rejected it and sent me a message that my email was blocked. Clearly these people do NOT want to communicate.A couple of websites on the internet (such as zoominfo.com and opencorporates.com suggest that the parent company NeroPost hasn't even had an active business license for more than 10 years!
  • Review fromRadhe P

    Date: 07/31/2023

    1 star
    Paid for a letter to get sent out. Almost a week later and nothing. I would know if the letter was delivered since the recipient would email me once they got it. Have got nothing yet. Any attempt to contact support is like talking to a wall. You're better off sending your mail with an owl than relying on this joke of a company that can't even respond to their emails.

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