Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/16/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was supposed to get a $5,000 personal loan. Was told I needed a $630 collateral or a cosigner. I paid the $630 collateral and was told I needed another $630. I told them I wanted my money back they said it would take 15 days I haven't heard a word from anybody. I'm no longer able to email or go to the website.

• Initial Complaint

  Date:02/14/2023

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I applied for a personal loan in the amount of $5,000 at 8% interest over two years with monthly payments of $225. I was approved on January 18, 2023. In the conditions of the loan, i had to make a collateral payment or secure the loan with co-signer. I decided to secure the loan with a collateral payment of $675 equal to three monthly loan payments. Im the conditions, I was asked to send the money via money gram or I could wait 5-7 days to have the money directly withdrawn from my checking account. After a week, I called on the status of the withdrawal and was told that the only option was to send a money gram. On Sunday, January 12, 2023, as required, I sent a money gram of $675 to the private investor, **************, and was told by ************************* that the money would deposited in 2 hours - that never happened. On Monday, January 13, 2023, I called ************************* for an understanding to why the loan money wasnt deposited. A gentleman who claimed to be the loan department manager stated that the deposit didnt process because an assessment made me a credit risk - and I was asked to make another $675 payment. When I asked for an updated agreement, I was told thats not how it worked and that I would get a payment booklet on the mail and my payments would start in July because I was making 6 months of collateral payments ($225x6 months). I asked to cancel this agreement and wanted my money back. I was told that it would take ***** days. When asked for cancellation paperwork ending the agreement, I was told that there was no cancellation paperwork needed. When I asked how I would receive the funds back, I didnt get an answer. I believe Plainview Lenders may be a scam. Googling the address (315 *********. **************************, suite 209) doesnt come up with there name (******************************************). Additionally, I cant find a web search on Plainview Lenders other than using the *** www.PlainviewLenders.com. I want my $675 payment back and the company invested.